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  1. Today
  2. ATV 1960 freezing I purchased one of the above but it freezes. Any suggestions? This is my second one - the first was doing the same, I took it back tot he store where I purchased it and they replaced. This one is also freezing.
  3. HD Cap X - size and storage problem HD Cap X - size and storage problem hi, i buy the MyGica HD Cap X and i have a few important problems 1 - the files size when the files reach 2GB, it is automatically cut and a new file is created. that cuts my recordings every 15 minutes and prevents me from reproducing the entire video. THE QUESTION IS IF THERE IS A WAY FOR THE MAXIMUM SIZE OF THE VIDEOS WOULD BE 8GB (for example) AND NOT 2GB ? 2- the USB hard disk I tried 3 pendrives (8GB, 16GB and 16GB) and only 1 (8GB) is recognized by the HD Cap X THE QUESTION IS WHAT KIND OF STORAGE DEVICES CAN BE USED ? TAKING INTO ACCOUNT THE MAXIMUM SPACE AND THE DIFFERENT TYPES OF FILE SYSTEMS (NTFS, FAT32, exFAT32) I hope you help me. Sorry for my English, I'm from Argentina
  4. HD Cap X - size and storage problem hi, i buy the MyGica HD Cap X and i have a few important problems 1 - the files size when the files reach 2GB, it is automatically cut and a new file is created. that cuts my recordings every 15 minutes and prevents me from reproducing the entire video. THE QUESTION IS IF THERE IS A WAY FOR THE MAXIMUM SIZE OF THE VIDEOS WOULD BE 8GB (for example) AND NOT 2GB ? 2- the USB hard disk I tried 3 pendrives (8GB, 16GB and 16GB) and only 1 (8GB) is recognized by the HD Cap X THE QUESTION IS WHAT KIND OF STORAGE DEVICES CAN BE USED ? TAKING INTO ACCOUNT THE MAXIMUM SPACE AND THE DIFFERENT TYPES OF FILE SYSTEMS (NTFS, FAT32, exFAT32) I hope you help me. Sorry for my English, I'm from Argentina I just realized that this is not the right place for my questions. sorry again
  5. My ATV329x Keeps Freezing Up Not sure if its the remote or the whole box but it freezes up and I can't navigate to any apps....I can turn it off and on thats it....I've changed the batteries several times....unplugged it several times....changed USB for the mouse....but nothing seem to work....I really need help....this is new to me so if anyone could make any suggestions it would be very helpful
  6. Remote does not work

    Remote does not work I am trying to setup my MyGica 585 ATV (initial setup) The remote turns the MyGica device on and off. The welcome screen is on my TV but the remote does not navigate (does not respond when I press the navigation buttons). Please help.
  7. 1900 Pro wont turn on with the remote

    I also set up my Logitech Harmony to turn it on, definitely a problem with the remote.
  8. Kodi 17.1 audio passthrough issue

    https://github.com/koying/SPMC/issues/465 https://forum.kodi.tv/showthread.php?tid=235305&pid=2323177#pid2323177 https://forum.kodi.tv/showthread.php?tid=293764&pid=2437366#pid2437366
  9. Google Playstore Certified

    Hi Annelize. You go to settings on your MyGica device, Apps and look for the dstv app. Go in and you’ll see clear cache and clear app data. If you clear your app data, you clear your cache as well. Hope it works for you.
  10. DSTV Now App

    DSTV Now App My MyGica 495X did an update and now none of my apps will work. It has Android 6.1 loaded. This is hugely annoying. Its been working perfectly until the unit did an update. How do we get the DSTV Now app and other apps to work? All i get is that your device is now "uncertified" so how do i go about getting this certified?
  11. Google Playstore Certified

    How do you clear your app data? Having the same problem
  12. ATV495X

    ATV495X I bought a MyGica ATV495X in December mainly to use the DSTV Now app. Eveything was working fine up until Monday this week and now says device not certified. Google does not give any advice on how to certify device only to take back to manufacturer and get a device which is certified. So what now?
  13. mr

    mr Members 0 1 post Report post Posted January 31 DSTV NOW APP NOW WORKING - DEVICE NOT SUPPORTED THIS HAPPEND AFTER AN UPDATE. what do i do to fix this?
  14. mr

    until
    Members 0 1 post Report post Posted January 31 DSTV NOW APP NOW WORKING - DEVICE NOT SUPPORTED THIS HAPPEND AFTER AN UPDATE.
  15. DSTV NOW APP NOW WORKING - DEVICE NOT SUPPORTED

    The same happened to me yesterday. What is the solution?
  16. 1900 Pro wont turn on with the remote

    I'm not sure? Was hoping it was resolvable here. I don't want to go without my remote for any time as I live in a rural area on the water and rely on my net connection for all entrainment. So this device is IT! What is easiest? I still have the box and manual but not sure where I put receipt. I will defer to you for advice on how to proceed. What does each option entail? Obviously the most convenient in my situation.
  17. Wont boot up, orange light on box

    Wont boot up, orange light on box I havnt used or plugged my box in for months. When i plugged it in, it wont start up. All i get is an orange light on the reset button. I tried unplugging it and plugging it back in while holding the reset button down. Still nothing happens. It has always worked in the past. I have no computer to plug it into. Is there something I can do?
  18. 1900 Pro wont turn on with the remote

    Do you want mail replacement or swap?
  19. ATV 1800E

    ATV 1800E Hi everyone. Just curious if anyone can help. I have a 1800E and the lollipop version appears upon booting (as it should), but when the MyGica screen appears it takes an extremely long time to load. I even had to wipe data and reset back to factory. Any clues on why it takes soooo long. Thank you
  20. 1900 Pro wont turn on with the remote

    As stated above.... The remote operates the device without issue other than the powering on and off? Operation requires battery power and the device has only been in use for a couple months. So how can the batteries be the issue for supplying power to the /On/Off button but not every other button on the remote that is functioning? Are you referring to the dongle? If so....please explain to me how my device works all other buttons for every single feature other than power on/off if that 'part plugged into USB port'/dongle is NOT paired? I will await your explanation before I reply or inquire further so we may establish some clarity here for all the other users who will/may experience this issue as well. Thanks. ICE
  21. Yesterday
  22. Google Playstore Certified

    Just got mine to work. Disabled auto updates. Then downloaded apptoide, very much the same as playstore, differance is you can select which version of the app you want to download and install. 1.42.6 works perfectly.
  23. Kodi 17.1 audio passthrough issue

    What I found concerning about this question, is that 1) either the engineers have no idea how to fix this and MyGica won't admit it, or 2) you're getting no feedback from the engineers and trying/hoping to find other ways of fixing. Either way. Bad publicity and probably easier just to admit that it's a problem with the 1900, cut your losses and move on. Stringing customers along will prove more harmful in the long run.
  24. Playstation Vue & 586

    Hey, Justin one final question...what is or was the latest/last firmware update for the 586? I have seen 2 or 3 different updates, but was wondering what was the last official release was? Thanks!
  25. 1900 Pro wont turn on with the remote

    Could be the batteries are or near dead Could be the remote needs to be paired with the receiver (part plugged into USB port)
  26. 1900 Pro wont turn on with the remote

    PS- Clearly this company has serious issues with their remotes with what I have read with other posts which means I will NOT recommend or buy another unit again unless the issue is easily resolvable. There are a ton of other comparable products on the market. Hope this gets resolved for the sake of the rest of the units working well and future sales for these people.
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