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  1. Today
  2. Please try if another app-PADTV works?
  3. Hi, I have a MyGica Pad Tv model PT275. My Galaxy S8 Plus says there is "No Device", using an USB adapter for type C. I'm using app PADTV HD. Can you help me? Thanks.
  4. Yesterday
  5. RYCBAR

    mygica 1960

    Great News! Can't wait for their arrival!
  6. Thanks for the update Justin that will be awesome.. Can't wait to try it out... I'm sure all of you can't wait either hope it fixes the issue for your guys sack
  7. Last week
  8. From the Android home screen Go to settings side Then go to updates Turn off automatic Updates And check for Updates manually. You can re download the software update from there.
  9. Justin

    Google play store uncertified

    We're not shifting the blame How can we certify a device that google themselves won't certify to begin with?? We use the same Android OS that a Phone and Tablet does. The message you're receiving is just confusing because it thinks you're using a Phone/tablet. But it is being used as a TV box If anything blame your seller if they told you the device works for DSTV. I work for MyGica in North America, we have zero need for DSTV here and honestly I have never seen a company do this before (DSTV in this case) But I do understand your frustrations.
  10. Justin

    1900 Pro Garbled Audio

    We're currently testing Android 7.1 on the 1900P and 495P It should fix this audio Issue It runs well currently. We also plan to have it dual boot libreelec and android. We're just working out a few minor issues on it Once ready we will release it on here for everyone to enjoy. Please note the 495P and 1900P will each have it's own 7.1 Firmware.
  11. Justin

    1960 release date

    We just shipped out 1960s to Best Buy last week here in Canada So they should be available at Best Buy soon.
  12. We're currently testing 7.1 on the 1900P and 495P Runs well so far We should also be able to dual boot into Libreelec as well on it. Hope to release it soon for everyone to enjoy.
  13. Justin

    mygica 1960

    1960s we're shipped to Best Buy in Canada last week from our warehouse. So they should be in store very soon.
  14. SBN

    ATV585 Won't boot up no light.

    What would cause this? Unfortunately over a year old. Don't want to have this happen again.
  15. bindaredondat

    ATV 1200 video player

    That organization is based on volunteers. Remember that Android boxes change very quickly and ATV1200 is Grandpa when it comes to Android boxes. Alot of things needs newer security. faster processors can handle while ATV1200 will lack. Also, Apps also needs a faster heartbeat to work. and ATV1200 Heartbeat is now very slow. it's like Arnold from 80s with Conan The Barbian and now. I am sure Arnold cannot even pick up that Sword anymore.
  16. bindaredondat

    Air Mouse Remote not Working Properly

    that means your remote cannot see the dongle, make sure your USB dongle is connected to your box, and if still not working then pair it. http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  17. bindaredondat

    Air Mouse Remote not Working Properly

    KR303/KR301/KR41 Air these will work like charm with your ATV329X.
  18. bindaredondat

    The box freezes after the Lollipop screen

    With respect to warranty period, create an RMA Request via http://help.mygica.tv and our repair centre can fix it.
  19. bindaredondat

    ATV585 Won't boot up no light.

    That means you have bricked your box, if you have no green light in front of your ATV585 then your box is toast. If your unit is under a year please create your Request Ticket via http://help.mygica.tv and make sure you create your ticket with your proof of purchase. if over a year, then please purchase another unit.
  20. bindaredondat

    mygica 1960

    Geniatech has to make sure BestBuy accepts the deal before they could say we are releasing. I know no deal been confirmed and when it will get confirmed I am sure you will see it first on their flyers.
  21. Please try with another usb, and check your problem again.
  22. RYCBAR

    mygica 1960

    I contacted Mygica/Geniatech and they said that the 1960 would be released to Canada via Best Buy in late June or early July 2018 but don't hold your breath as it was originally released in October of 2016. PS. Best Buy tech had no confirmation of the above!
  23. ATV585 Won't boot up no light. Had unplugged box when changing tv. Now won't work on either tv. Behaves like no power.
  24. Why hasn't My Gica answered to this issue, rather irratatung having the cloud spin and the arrow on some screens!
  25. Ricardo Jardim

    The box freezes after the Lollipop screen

    I did install the March firmware but it just doesn't work. There is nothing else that I can do myself. I was thinking about mailing it to the manufacturer for their review/repair. Could you please send me the e-mail address of the services division, so I could discuss the issue with them? Thank you! Ricardo
  26. tsubasamaxi

    Firmware update fail?

    Thanks ZXL, but it doesn't work the JEDI.IMG file. I put the usb with the image, and then power on the HD cap X, but nothing happens, it turns on as always, the rec led does not blink in any moment, and the IMG is not erased from USB, I keep having the same problems detecting 1080p. What can i do??
  27. JEFF_1

    Air Mouse Remote not Working Properly

    Is it possible to use an air mouse, e.g. the MyGica KR303 or the Rii 2.4GHz wireless air mouse, with the ATV329X model? It came with the Mygica KR41 Remote and it works, but I'm considering buying an air mouse. Thanks in advance.
  28. If your product is HD CAP X I, please download from the first link: https://mega.nz/#!juQj2CIA!CZe4fe_hBQ81uaeeplVF4FFWuiUovw1TN38Zf-ffh7I If your product is HD CAP X II,please download from the second link:https://mega.nz/#!yqJmlYxA!fFlggpI-OvzYkhSo1Ry4zeYaSFzw4TUw_Kt0FKiinJw The operation steps is same as above.
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