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  1. 8 likes
    You guys can try it if you like. We have tested it here and it works well. It will install as a separate APP from KODI 16.1 This will work on our ATV 1800/582/380/585/586 running Android 4.4 @TeamKodi - If you read this and see there is no source code available, I apologize for this. It will be available within 1-2 weeks, once we finish a newer version based on KODI 17.1 You can email me directly if you have any questions mygicaMediaCenter20170310.apk
  2. 3 likes
    1800e worst purchase ever. tried to upgrade to lollipop. followed instruction posted by moderator to a tee. box will not turn on after turning off. have to unplug and plug back in. not alone with this issue. no ETA for fix, just vague promises by moderator. worst purchase ever.
  3. 3 likes
    Hi. Is there any plan to make firmware available for MyGica 585 to support higher OS than Kitkat? For Kodi 17 and higher there is a requirement for Lolipop or higher. This will then not work on Kitkat that is installed on my MyGica that I bought new in December 2016?
  4. 2 likes
    Ok. So, after two posts we finally find out that you can't get 17.1 on your mygica model whatever 4.4 Andriod. Is that the only problem you have, or are there others?
  5. 2 likes
    585 kodi 17 fork downloaded the kodi17 fork onto my 585 box, but glad i left 16.1 there. live video on this fork, such as that on prosport addon is flawless on 16.1, but lags badly on the new fork of 17! the video is flawless on 16.1. tried many things to remedy this with no success. notice that under video settings, the video setting for the fork are mediacodec (surface) and mediacodec as opposed to DXVA2 for the authentic kodi 17.1. all this leads me to believe that the problem of the stuttering when accessing live video on prosport and others is because of an issue associated with the fork. does anyone have any insight into this or how to rectify the problem. is there a good method of actually changing the firmware on this (585) box? it's been less than a year since i purchased this box, and it already seems obsolete in that i can't upgrade to the newest version on kodi 17.1! also, i'm at a loss as to why mygica or any other retailer of android boxes would keep using the alibili that these boxes are not meant to support 3rd party addons, as it's painfully obvious that without being able to access content from these addons, sales of these boxes would probably drop by 90%. i'm just hoping that the the new fork of 17.1 which i read in a post on here, will perform better that this(17.0) fork. all this being said, i am really rueing the fact that i purchased this box, as mygica has not provided an effective method of upgrading the firmware.
  6. 2 likes
    Ive had my 1800 for 2 years and have enjoyed it immensly. I learned that the on/off issue is resolved by not turning it off. ☺ Ive also learned it works best with a more basic version of Kodi compared to some of the big builds out there. Its not perfect but it is pretty good. Would I buy it now? Probably not. There's bigger/better/faster boxes out there now running more recent Android versions. You have to do your homework. Google and you tube are your friends in that regard. Considering it's paid for itself many times over in the 2 years Ive had it and that there was an update to lollipop to keep it going into Kodi 17, Im not complaining. The update process was a PITA tho. Took me several tries and a bunch of reboots but it finally took. Good luck. If you keep trying, 5.1 will probably load.
  7. 2 likes
    The update is as follows. At first we thought it was wide spread on 1900AC and 1800E, but now after spending a lot of time on this, it is mainly only the 1800E. The issue we are having is the 1800E uses a different chipset then the 1900AC and also a different PCBA Layout, including the power layout. This is basically what is causing the issue, we had something similar on the 1900 PRO and 495 PRO, but were able to fix it. However, the 1800E chipset is very similar to the one in the 1900AC that is why 5.1 works, but just has a standby issue. We are trying to figure out how to fix the power issue without affecting the 1900AC at the same time. I realize this is obviously a problem, as electronics should turn on/off without issue, and I am not ignoring it at all and I have never been silent on the issue either. So that is the current update for now. P.S. - I know this is not normally what people do with electronics, but you can just leave the box on 24/7, and do the occasional reboot. Personally I haven't turned off my box in about 6 months, I just do reboots from time to time. This will temporarily solve the standby issue for now.
  8. 2 likes
    Did they fix the standby issue?
  9. 2 likes
    Justin, Please read carefully and provide us with a thorough answer. Not just a one sentence to evade our questions. I'm sure it is not intentional, however we need answers. What we are are ALL trying to tell you is that we are very concerned with the MyGica ATV586 and its restrictions pertaining to the latest Kodi updates. You indicated in previous post from spkenny2 that "That is a message from a Third Party website, not Kodi themselves". HOWEVER, we all believe this is the case regardless if the message was sent third party. Justin, Please provide us with documentation supporting your claims. We are all very concerned with the workaround allowing Kodi 17 + working on kitkat. Justin, you also previously mentioned " "1 is a very big resource hog. And we are finding that 1GB of Ram is only leaving about 100mb of ram available even with Zero apps running. So this makes the box very slow to use. 2. It takes about 3-5 months to make the ATSC Tuner work on a newer version of Android. We will have a solution though to use KODI 17 on Android 4.4 instead, this is much easier to do." This may be easier to do, however, I just purchased the unit in December and we are not able to update the Android OS already. This is going to cause serious issues in the near future. I strongly suggest you take a ATV586 box home with you, try it and see the issues we are all having. The thing locks up on us due to resources maxed out already, At times, running KODI, the movie sound will play, however no video and the only way to get it working again is a reboot. The ability to to continually upgrade Kodi & the OS is critical for the new HTTPS protocol used for the now majority of streaming. What good is an update workaround when we can't utilize the latest HTTPS Protocol for Streaming. Several points on your website are indicated to your clients that don't seem to be as promised and FALSE. This can all be seen on your website and packaging http://mygica.com/Enjoy-TV/ATV586.html 1. OTA UPDATES states: MyGica Andoid TV Platforms / Solution benefit from MyGica’s worldwide secure online update service, to always provide the latest, safest and greatest Firmware and Application that are available. 2. Kodi, formally known as XMBC, is a media player platform that allows users to play and view most videos, music, such as podcasts from the Internet, home network and all common digital media files from local and network storage media. The ATV586 comes pre-installed customized and optimized Kodi, with hardware decoding up to 4K2K Ultra HD support. 3. MY SMART CHOICE? I don't think it is at all! I have had nothing except problems and I believe it is up to your company to 1. truly give us what we purchased, not work around with on-going glitchy problems, 2. provide us with a MyGica that provides what was promised or 3. our money back hassle free.
  10. 2 likes
    Considering that upgrading to Kodi Krypton 17.1 is soon to be a necessity (1), I'd say the Mygica team (AMLogic at large) has a responsibility to its customers to produce a stable 5.0 (or higher) image for it's products. 1) https://www.tvaddons.ag/upgrade-kodi-krypton/
  11. 2 likes
    Here is 16.1 that I have, it came directly from Kodi.tv's website It should work, as I have used it on a lot of boxes without issues. kodi-16.1-Jarvis-armeabi-v7a.apk
  12. 2 likes
    Too late. Your company's lack of support had led me to throw out MyGica and move on to a competitor who offers real OTA updates.
  13. 2 likes
    Petition to replace the 1900AC due to failure to provide addequate support. Product quits applications, fails to utilize cores, freezes, black screen I have read many discussions on the 1900AC and the many issues it has had through the few builds and lack of support. Because of several of the issues being so close to what I am experiencing I begrudgingly have descided to put my voice in the mix amoungst the many. I mistakenly purchased the 1900AC in aug 2016, had a lot of troubles with it integrating with my 4k vizio tv and pioneer 4k Atmos home theatre reciever and gave up on it. Bought a firetv 4k unit and its working far better for those devices. I have tried.... in frustration to wait. And wait... then updating to the Nov update. Only to be plagued with stuttering, rebooting, no passhrough, no netflix in HD, inabilitybto support 4k content properly, standby failing to work consecutively, kodi not using all cores etc... And most recently my streaming apps kick out when streaming. I am here to submit that the device is incapable of ever living up to the advertised abilities prescribed by Mygica. As the location that sold me the device will no longer refund me for the device because of the time that I have owned it I am petitioning to the manufacturer to replace the unit. please register and tag this post if you would agree that the support is subpar. I have seen mygica blame amlogic on failure to supply update code to the device. It is a poor carpenter that blames its tools. Maybe the specs in the device should have dialed back and such lavish claims should not have been placed upon a so poorly setup and supported device. If the next firmware, which again we have all been waiting on baited breath to see cannot fix the majority of the issues I would again suggest the manufacturer replace the units. I compare this expensive device to my inexpensive fire tv and mi-box and there is just no comparison. They are superior in every way. Sincerely, JBird
  14. 2 likes
    We fixed this issue on 1900 PRO and 495 PRO After speaking to my team over the weekend, we cannot fix it on the 1800E/1900AC till after Chinese New Years, since their office closes after tomorrow for 2 weeks. I think once the fix is ready, we will send it OTA. If not, then I will get a how to video explaining how to do it.
  15. 2 likes
    Yes we plan to update the firmware for this, to fix the standby power issue.
  16. 2 likes
    Once rooted I install NSTools its a free app that lets you change the CPU Scaling Governor. I set mine to interactive its like performance and keeps all cores active but allows the cores to idle lower when not active to reduce heat. When the CPU power is needed they all ramp up. Since i rooted and set to interactive with a min of 600 mhz on interactive the unit is WAY faster. Hot plug stops cores as much as possible to save power and idles them as low as possible this is not a good setting for a always plugged in and always on android box as the unit uses a power brick and will draw the same power if its on or off. here is the link for what i use. https://play.google.com/store/apps/details?id=mobi.cyann.nstools&hl=en here is the description of the governors I spoke of : (There are over 100 Governors ) 8: Interactive: Interactive scales the clockspeed over the course of a timer set by the kernel developer (or user). In other words, if an application demands a ramp to maximum clockspeed (by placing 100% load on the CPU), a user can execute another task before the governor starts reducing CPU frequency. Because of this timer, Interactive is also better prepared to utilize intermediate clockspeeds that fall between the minimum and maximum CPU frequencies. It is significantly more responsive than OnDemand, because it's faster at scaling to maximum frequency. Interactive also makes the assumption that a user turning the screen on will shortly be followed by the user interacting with some application on their device. Because of this, screen on triggers a ramp to maximum clockspeed, followed by the timer behavior described above. Interactive is the default governor of choice for today's smartphone and tablet manufacturers. 3: Performance: The performance governor locks the phone's CPU at maximum frequency. 21: Hotplug: The Hotplug governor performs very similarly to the OnDemand governor, with the added benefit of being more precise about how it steps down through the kernel's frequency table as the governor measures the user's CPU load. However, the Hotplug governor's defining feature is its ability to turn unused CPU cores off during periods of low CPU utilization. This is known as "hotplugging."
  17. 1 like
    Hi Justin I have a hard time stomaching workarounds for something I paid close to $200 for. I have been a IT tech/Network admin for over 25 years. This is poor to the extreme. I just did the most recent update to the firmware for my ATV586. When it was done my box was wiped clean and I had to rebuild from scratch with the exception of kit kat and the main MyGica screen. Oh My so much for a pre loaded box with all the goodies. OH P.S. the auto update feature does not work. After all that I still cannot upgrade to the latest OS and you want us to be sympathetic to a company that cannot provide the hardware and support they promise. If I have to buy a new box to keep up with Kodi I can guarantee you it will not be a MyGica box. I did not pay for forks. I paid for a good working TV box that can at least stay updated. This is a lot like Apple and their proprietary, hard to use, over priced nonsense. No one I know owns a MyGica box and no one I know has the problems I do. If it is under powered get it off the market and stop selling them or present them as exactly what they are. Better yet make at least the memory expandable and upgradable to avoid resource hogs in the future. And by all means I would love to hear some of that curious cryptic customer blaming and shaming answering I have read through here.
  18. 1 like
    The solution explained in this blog.... http://www.ares-project-blog.com/android-apps-apks/kodi-17-on-android-4-4-2-devices/
  19. 1 like
    Okay, good. I'm surprised no one else reported this. I was told I was the first which means you're the second. I found a clear noticeable difference upon the first startup on 5.1 seeing the opening mygica animation. Whenever there's fast motion it feels like there's almost frames missing at times. Can't you guys just replicate the settings from 4.4 and transfer them to 5.1? I don't know much about the hardware/software, maybe it's more complicated than I imagine. But I guess they're working on it so will stay tuned for an update.
  20. 1 like
    This is an issue we are aware of on our Android 5.1 Firmware We are still trying to fix it. To avoid this from happening, you can just leave the box turned on 24/7 for now.
  21. 1 like
    Our KR 54 Remote has a Mic button, but not light up buttons. We have a new remote coming out in a few months that will have both of these features, will be called the KR 303
  22. 1 like
    1900pro remote problems Just bought a new 1900pro. Its a nice box but the remote has issues. Jerky delay on remote. When turn box off it will not turn the box back on and have to unplug and replug box each time to turn on. I put new batteries and auto box update box is checked on as I saw some others had remote issues and maybe a patch coming.... is there anything I can do to correct this?
  23. 1 like
    Justin, I think you guys are talking about the same graphics issue I mentioned in my earlier post, but not entirely sure. I'm finding it's present whenever there's fast motion on the screen. If you watch the mygica opening animation on 4.4 for 1800e vs. 5.1 for 1800e, you'll very noticeably see the difference. Whenever there's fast motion it plays kind of jerky. Did you end up looking into this?
  24. 1 like
    Very well said! At minimum, we should be able to send you the boxes back to you and replaced with an updated model that actually works as promised. Instead of a work around that you know will ultimately continue to frustrate your patrons, so what's right and send us updated Mygica's! I purchased two just before Christmas, one for my family and one for my in-laws. to this date I still haven't given it to them because I'm continually having problems with the one I programmed! I look like an idiot and I am so embarrassed.
  25. 1 like
    Wow, my apologies everyone. I should have persevered before writing my previous post. I uninstalled, then reinstalled and with the help of tvaddons.ag I maneuvered my way through. I'm a major novice so it can be done. Took me all night but it was worth it. Good luck everyone. And thank you Justin
  26. 1 like
    Probably for the same reason you don't put your foot to the floor and leave it there when you get your car out on the highway. also, I have never turned my 1800e 'off', or into standby, never saw the need, most media players just turn off the video out anyway, so power saving is pretty much a non issue.
  27. 1 like
    personally i get there is issues with the 1800 5.1 kodi 16.1 upgrade for sum.. how.. im not sure. but for me an the 10 or so boxes i have done for friends n family. some were stubborn n some went quick, over all at the end of day they all work an work great. ive tried the 17.1 upgrade on my own 3 1800s at home and have put them back to 16.1. i feel its smoother an faster but non the less they both work. if urs is crashing off stand by. stop using it an just let the unit b at idle. its not costing or hurtin anything.. also need not forget this is a free site and after your 1 time purchase cost of the box.. your watching something you would normally pay for.. thanks to all that help make this possible.. with out the team that brings the software to the public at no cost.. we would still be paying for it..
  28. 1 like
    I agree fully. I have 2 1800E's the first one for 3 years now. While not perfect it certainly does the job and the support has been there for me. Would I buy another, you bet.
  29. 1 like
    The current fork kodi version was only released the way it is currently for other users who want to try it out before we release it officially Which will be on the Playstore and I will submit it to the MyGica Store as well. We plan to send it to the 582/585/380/586/1800 models running Android 4.4 as a firmware update as well.
  30. 1 like
    If you've read the other posts you would have seen the answer...... Read this post under Discussions ...... Upgrading Firmware & Kodi 17 Fork
  31. 1 like
    I personally witnessed the issues above. Actually exactly how it was described by Randhir & vaporeyezer. -ATV 1900 pro freezes while using kodi and even outside kodi on the mygica enrivonment itself. -ATV 1900 pro freezes after turning the unit ON. (2 instances, cannot scroll on mygica window; and last one was just a black screen although LED is lit up green) No other way to recover but to unplug the power connector behind the unit. Please have this fixed. I hope on the next software build this will be addressed.
  32. 1 like
    Frankie, The units power usage does not change much if on or off. The device itself uses only several dollars of electricity each year.
  33. 1 like
    Thanks Justin, I have installed your version of Kodi 17 and it works perfectly. Could I ask for some advice, I have bought an aditionl ATV582 however I have not opened the packaging yet so I could still return it. Will you / MyGica Team continue to support the ATV582 with Kodi updates as per the Kodi 17 media player in your post and will it ever be possible to update to Android 5.1 or is the box going to become redundant. Thank you
  34. 1 like
    I was also wondering when Android 5.1 will be available for the ATV380?
  35. 1 like
    No isssues with local video files on your device? I did a reset of my device tonight and MyGica Media Center still works like crap with both local files and YouTube streams. Sound drops and video pauses every few seconds.
  36. 1 like
    This file fixed all of my problems and re-installed everything that MyGica needs to operate and you can use the Backup/Restore tool to save your set up and reload it after the install. Not sure if it helps but it was not hard to do and as I said earlier, I have been up for over one week now without the old problems reoccurring.
  37. 1 like
    It is a 64bit chipset running a 32bit version of Android. Amlogic our chipset supplier only provides their AOSP of Android 5.1 for this chipset in 32 Bit. However the Kernel is 64 Bit.
  38. 1 like
    Use the USB IMG file. disconnect the Ethernet cable and run the update. Just let it run mine took 10 minutes. It will wipe everything from your box which is no big deal as you will be installing Kodi 17 which is always best to do it with a clean install.
  39. 1 like
    We do not have Android 5+ available for the 582 But we do however have our own version of Kodi 17 that you can try and install on your 582 It can be downloaded directly on this link http://mygicasupport.com/applications/core/interface/file/attachment.php?id=3791
  40. 1 like
    Go to the first post in this thread and the answer is there.
  41. 1 like
    That is the file I used as well, right from the Kodi site. Works perfectly. http://mirrors.kodi.tv/releases/android/arm/old/kodi-16.1-Jarvis-armeabi-v7a.apk
  42. 1 like
    Thanks for your post! This is how I am feeling too! I purchased an 1800 My Gica box less than 2 years ago! I paid $200! Here we are now with a box that is obsolete? Not going to purchase another from MY Gica again unless they can put an complete update , not just patches that don't seem to work! To sell something then not support it fully or try to sell you another $200 box ! Sorry not happening and I will be sure to inform everyone I know that MyGica is a bad product!
  43. 1 like
  44. 1 like
    It takes a little longer then expected when it gets to the MyGica bootup screen. This update was about 600MB in size, so takes a little longer to install. Our server is doing well with this update though, downloads onto the box within 7 minutes for myself here at the office. Whole process is about 12 minutes.
  45. 1 like
    I just tried it here I had to click on the live video, and you will see a square in the top right of the video playing in the top left of the screen. Pressing this square will make the screen go to a Full Screen.
  46. 1 like
    How did you resolve it? I have the same issue. It started to install and then stopped. Now all I have is a black screen. I've tried resetting, but can't get anything but the black screen.
  47. 1 like
    That happened to me. Since I reused a Linux hard drive, it had an extra boot partition. I had to wipe the whole drive (deleted all partitions both hidden and visible) and reformatted accordingly. Check if your drive has an extra boot partition. Delete it and reformat whole drive. No problems after that.
  48. 1 like
    I have the APK currently for 17.0. We called it MyGica Media Center. But now 17.1 came out so were upgrading it to this. Should be completed within the next week and available on the Play Store along with Source Code on Git Hub
  49. 1 like
    If all you want is Kodi 17 and nothing else, Libreelec w/ an rpi. My opinion only...
  50. 1 like
    don't feel like spending $200 when the 585 is only a year old. I am having problems with intermittent sound cut off but understand that may also be a faulty box.