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Showing content with the highest reputation since 08/23/2018 in all areas

  1. 1 point
    Hello All My MYGICA ATV1900 AC USB port is not working, I read the articale before and I use bamboo toothpick and wood chopstick to clean the the glue beside USB ports and now all 4 USB ports start working now I do not know why they put the glue beside USB ports and maybe they want to fail after 2 years and people cannot use it and buy the new ond Solution: Clean up all the glue beside the USB ports abd around the chips and clean up with rubbing alcohol and dry before power up slam
  2. 1 point
    Hi Roxy, Please remember that file you see for OS 7.1 is made for ATV495Pro HDR, which is totaly different chipset, and it is not the same box and model as what you have. When you get the error "stvm9" that means your motherboard is also different. We do not have OS 7.1 for ATV495Pro. The Latest Firmware that is available is OS 5.1. There are no more OS development for ATV495Pro. Please do not confuse the ATV495Pro with ATV495Pro HDR.
  3. 1 point
    It states that the “latest one” when this video was made, and the bigger build, if you only want me to upgrade to a specific version that is mentioned in the video, then it should have been “upgrade to version x, but make sure it’s this build number. This is specific for people who don’t normally have to do this type of things... I am not trying to be difficult, just not experienced and not getting the help when I email support.
  4. 1 point
    I have just realized that you are not in North america. Please contact your local sales team to handle a warranty.
  5. 1 point
    This is not normal for sure. You will want to do a warranty claim, as I don't really have a solution for these issues, I am sorry. Head over to mygica.tv/help and get started over there.
  6. 1 point
    Please download here: https://mega.nz/#!KuhHBZgL!WpBz3zvS4V1GTnOf6AgKZDbF66Gx72oNrHsh_eRTpfY
  7. 1 point
    Have you tried doing a factory reset before downloading the update? When you say you reached out to Mygica support, do you mean me, or our support team? Where did you reach out to that we wouldn’t have responded to?
  8. 1 point
    Thanks so much. Perhaps I was a bit hasty! Nevertheless, I look forward to the update. My apologies for jumping the gun.
  9. 1 point
  10. 1 point
    Try this fix (copied below) from MyGica for another issue (same product T230C):- I did it and now the tuner is working from hibernate. Only if you are running Windows 10 64-bit SOLVED I can't edit the main post so if you are reading this, until there's a full official solution with a proper installer, here is how to manually install the working driver. download this: http://mygicasupport.com/applications/core/interface/file/attachment.php?id=4105 Extract the files somewhere (you need to know where they are) Right click "Computer" > Manage > Device Manager > Find your device under "sound video and game controllers" > Right click > Update Driver > Manually search in your computer > Locate the folder > Install Driver > Restart your Computer & research your local DVB-T2 frequency. That's it! it worked for us, hope it works for you. @zxl if possible please either Edit this into the top of the thread or sticky this or something so people could see it when they first go into this thread.
  11. 1 point
  12. 1 point
    sounds like you need to pair the remote http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  13. 1 point
    I said that Google doesn't certify TV boxes that use the Mobile/Tablet version of Android They do however certify TV Boxes that are using the official Android TV OS https://www.android.com/tv/ Many Telcom companies are starting to get certified Android TV OS devices from Google We also have the ATV 495 MAX which is coming out soon, it is certified by Google using the Android TV OS
  14. 1 point
    From the Android home screen Go to settings side Then go to updates Turn off automatic Updates And check for Updates manually. You can re download the software update from there.
  15. 1 point
    Thank you all, As per my friend's recommendation i have purchased FastestVPN for Kodi and it is working very perfectly.
  16. 0 points
    Now that I updated the version to the newest one, I get error code 5.8 every time I run Netflix... thanks for no help
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