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Showing content with the highest reputation since 09/17/2018 in Posts

  1. 3 points
  2. 3 points
    We're testing something this week Sorry for the delay, we had other projects come up that delayed finishing this. I have given this out to anyone who PMs me though for it, so everyone is still welcome to do that.
  3. 2 points
    I had to install a file browser such as ES file explorer fro the play store to browse to the apk. Turn off verify apps and allow unknown sources in the security settings and the player will then allow you to install apks. If it doesn't show in the menu after installing, you need a sideapp loader app to be able to run the installed app.
  4. 2 points
    Hello, you can use Puffin TV: https://play.google.com/store/apps/details?id=com.cloudmosa.puffinTV You can even fling it to the device from the website.
  5. 2 points
    We will certainly address the current issues. The current beta is not the final version there will be. That being said, commenting on if it will be called a beta or not will depend on the outlook for if everything can be corrected without causing further issues. To explain a bit, we are creating this on our own without help from the typical route of assistance through the chip makers. This makes it more difficult, but necessary, since otherwise there wouldn’t be a newer OS of android on them. We always appreciate feedback, even when negative, from our forum contributors. Beta testers, commenters, complaints and suggestions help us make our boxes better each time we get to design something new. We are coming out with new ways of updating our systems to allow for easier and more frequent updates for a range of different purposes on any devices that we can do them to. We hate when we have to leave hardware behind on any new updates or operating systems, but as you can see with this beta, and other updates, that we try not to leave anything behind.
  6. 2 points
    Settings -> Sound -> Digital sounds -> select HDMI RAW Try this settings change above.. And let me know if it works
  7. 2 points
    I am pushing for this to be done in the next week or two. Crossing my fingers that it will be done quickly.
  8. 2 points
    Hello All My MYGICA ATV1900 AC USB port is not working, I read the articale before and I use bamboo toothpick and wood chopstick to clean the the glue beside USB ports and now all 4 USB ports start working now I do not know why they put the glue beside USB ports and maybe they want to fail after 2 years and people cannot use it and buy the new ond Solution: Clean up all the glue beside the USB ports abd around the chips and clean up with rubbing alcohol and dry before power up slam
  9. 1 point
    I am having same issue it wont boot up the red light stays on
  10. 1 point
    The 495x does not come rooted, that is what Super User is. It is root access So that is why this will not work Also am surprised that XIBO even works with Super User, as we have a few customers who use XIBO for their signage players and Super User/Root Access was not allowed to get certified.
  11. 1 point
    Yes, it's still in beta testing, however, the update is available at the Geniatech online store but I'm not allowed to share the link of the file but the link of the store, use it at your own risk: https://shop.geniatech.us
  12. 1 point
    Ok I deleted that post
  13. 1 point
    What I've done is to install X-plore on my TV. I am using a Google Drive (Now called "Backup and Sync from Google") on my laptop. I can download any apk that I want to try on the TV to a folder in my G-Drive. Now, If I want to install anything, watch a movie, play MP3s or whatever, I just copy them to a folder on my shared g-drive folder on my laptop, wait for the files to sync to the cloud and then I open the folder on my TV with X-plore and click the file. Easy as that. Many apps are not compatible with Android TV and they will usually start rotated (although I have previously used an app to rotate my phone screen after I dropped it in the pool and the autorotate stopped working, so I guess that might be one solution), some will only work with a mouse and some won't start at all, like Netflix, which tells me that it is not compatible. If I want to watch anything on Netflix, I just view it on my phone and cast to the TV. The quality is pretty good.
  14. 1 point
    These are the instructions to update your device to the lastest Android TV 9 Pie: 1- Download the new firmware from here: https://shop.geniatech.us/download/software-for-geniatech-android-box/ 2- Put the file in the root of any pendrive and connect it to your box 3- From the home screen open the "Update & Backup" app 4- Using your remote control move to the "select" button and press OK 5- Select the file you previously downloaded by pressing OK 6- Press the button "update" located on the left of the "select" button by pressing OK 7- Press again "update" on the little screen that appears 8- The update process should begin and it will take several minutes to complete.
  15. 1 point
    Thanks @delacosta78 It's much appreciated. I've installed the Beta version workarounda few months ago. It looks like the version needs an update as it's losing connection to the Netflix 2 server. Will try a reinstall. The Beta version I have appears to be using a 2015 version of Netflix. Netflix says there's missing data points that's causing the problem. I'll try the Kodi add-on as well. If I come across anything of use I'll post it here. Thanks again for the assist.
  16. 1 point
    I've updated my MyGica ATV495Max yesterday. Booted fine, but got stuck when Preparing the remote. The instructions on the screen says: "Press Left and Home buttons and wait for beep" The beep never came! So I was staring at the screen for a few minutes. On the original setup for MyGica, the key combination to detect the remote is OK and Back. That worked and the system started. What I've found: I used to have ES File Explorer on the device before - It is now no longer found in the Play Store. So far, I couldn't get Netflix to work. The latest apk works, but it's not optimised for the TV, so it just sucks. Showmax shows an error that I'm not connected to the internet, so I can't watch anything there. The interface is cool though.
  17. 1 point
    1960 Update went live today Hey everyone, The update that addresses a few major issues on the 1960 went live today. Please power down your unit, and then back on to be prompted with the update. Here are some notes on what has been addressed; Patch Notes; Fixed a problem where you could not log into the Google Play Store Fixed various remote issues The device now runs cooler when a HDD is installed internally Fixed a bug that stopped the unit from powering back on after using the remote to power it off. Now you can change the custom name for the device under “about” in settings. If you find any other bugs, feel free to let us know over at www.mygicasupport.com. We value your feedback and strive to support our devices as best we can.
  18. 1 point
    Yes. The keyboard and mouse work! Thank you for the great help!
  19. 1 point
    Could you provide the version of the app currently installed? Did you upgrade? Can you install the previous version?
  20. 1 point
    I will have to try Netflix here to see if I also get the same issue If so, I think the issue might be with HDCP through HDMI. If this is the case, then this isn't something we cant fix I don't think. I can'try DSTV as I dont have an account + not sure if it works in Canada
  21. 1 point
    Can u hard reset the remote and box...to do an initial install, without the mouse?
  22. 1 point
    This is for the ATV 495 PRO standard model This is not for the PRO HDR
  23. 1 point
    certainly is the device needs a passcode to be entered, this could cause an issue with pairing older devices. Ive seen where it just connects to some devices that usually require a passcode, but some manufacturers thought they needed to have extra security at the expense of it not working on certain devices. Not everything is going to be compatible. That being said, I would keep messing around with it. It should be able to connect with a little elbow grease.
  24. 1 point
  25. 1 point
    If you check under Downloads I am sure you can process your firmware upgrade via MicroSD for ATV1960 to OS 7.1.2, to upgrade from OS 6.0 to OS 7.1.2 a manual upgrade via MicroSD is required there is no other way possible.
  26. 1 point
    The ATV 495 Pro is 3rd MyGica box and clearly the worst supported of the 3. I just picked up an Amazon Firestick 4K and resolved all my issues with Netflix and Crave . Kinda disappointed as I outfitted many family members with the 495 pro and now dealing with the limitations of 5.1 in 2019.
  27. 1 point
    Mygica is crap Bought atv495x and been a nuisance from day 1, Freezes daily, movies just freeze and have to restart. Even browsing freezes. Remote function is primitive and I have to switch between mouse and remote to get decent navigation. Who releases crap like this?
  28. 1 point
    I downgraded Skype from v8.x to v7.x and now it works. I guess the latest version of Skype was not compatible with the version of Android running on the 1800e. All is well now
  29. 1 point
    You can try suggestions here:
  30. 1 point
    Hello, you can use Puffin TV: https://play.google.com/store/apps/details?id=com.cloudmosa.puffinTV You can even fling it to the device from the website.
  31. 1 point
    No worries! It is a bit of a geography specific question. LOL! I'm going to try connecting the device directly to my TV using the AV cable and hopefully that'll work . Thanks for getting back to me.
  32. 1 point
    there is a cover that is removable for access to the USB ports
  33. 1 point
    With this driver I managed to get video and audio working Thank you for the support
  34. 1 point
    UPDATE: With the release of KODI Krypton on February 5, 2017 which required that the Android OS 5.0 be used to continue with its use, a lot of Android KODI users had been using 4.4.2 Kit Kat with Jarvis or Isengard and both produced flawless audio and video playback but from that moment on until the Kodi group updated the video playback portion of Leia (KODI 18) many users suffered with video chatter/ stutter that mimicked a child’s flip card display or game (thank you). I have spent countless months experimenting with each adjustable section of KODI to correct this video issue with the understanding that it was a hardware related issue but to my surprise, the introduction of Leia (Beta and RC1) has solved it. I even went as far as purchasing new devices with updated operating systems, clean installs and still without luck. I am not saying that this is or was the only issue but with the release of Kodi v18 “Leia” RC1 my issues have disappeared and are apparently corrected with quality non jittery video again! I highly recommend that if you are experiencing any video issue that you at least attempt this as it is free and apparently works and fixes this problem.
  35. 1 point
    If you press the little brush icon in the lower left corner of the interface (launcher) before launching NetFlix it usually works just fine for me. It appears some background app steals the scroll input for its use.
  36. 1 point
    how big is ur sd card ? ive only had luck with using a max 2 gig. try that with only the files needed on it. hope that helps... good luck
  37. 1 point
    The latest release is great.. If you have not goten it yet I suggest you do. Can't wait to see what the final one will be like. The last two betas have been good like having a new box very fast and stable for the most part no major issue to report.. Great job guys keep up the good work
  38. 1 point
    thanks for looking into it - these kinds of things always make me nervous - firmware flash to wrong box! i thought I should add that after i updated to nougat, the box took 1 over the air update (auto or self download)- and it is the later update that shows the 329X firmware label
  39. 1 point
    Best working solution found. Remove batteries from remote and put it back. Press any button and the remote will get connected automatically. No need for USB mouse or whatever - this process will create automatic connection between the remote and your mygica device
  40. 1 point
    Hello cfazz77, I would suggest that you use the warranty option and visit, mygica.tv/help It sounds like a defect of some sort, as your symptoms seem very odd, Thanks!
  41. 1 point
    Dishonest Company I bought a Mygica atv582 in March 2017 from Makro at around R1500. This box was initially released in 2014 running KitKat 4.4. Standard. After a Afew months kodi no longer offered support for android 4.4 and in order to update to kodi 17 you would have to update the box to android 5.1? Ok so I do that and it essentially rendered the box useless as everything freezes and box boots randomly. Going back to KitKat 4.4 was not an option as most of the apks and kodi addons I like would no longer work on the box. Here is my issue: Why is mygica still selling a box in March 2017 that they know in Afew months will essentially be obselete because of the soon to be unsupported S802 chipset that came out in 2013 and you selling it in 2017? which is a like selling someone a 5 year gym contract and closing the place a Afew months later while offering them no alternative or thier money back. Also this box is not 4K as you folks proudly advertise all over the box and in your specs it's only 1080p so forget streaming anything 4K if your have an expensive 4K tv. Dishonest people that i that I will never buy a product from again.
  42. 1 point
    Agree 100% they are taking people for idiots by false advertising the units capabilities, supposedly offering 'support' and selling units they know will be obsolete in a matter of months. Avoid these guys Spend the extra money and get a product from a reputable company like Nvidia.
  43. 1 point
    I tend to agree. The ATV 495/1900 PRO shipped with broken DTS audio passthrough functionality and we've been told that a fix is coming "soon" since early 2017!!! In retrospect, I wish I wasn't so trusting and I should have returned the product when I had a chance. To be honest, I'd rather buy no-name product with non-existent support than deal with a company that keeps stringing along their customers with promises they can't/won't deliver. This practice is not just dishonest; it's deceptive.
  44. 1 point
    You folks can attempt to pass the buck all you like to makro but you yourselves were supplying this unit up until 2017. Also interestingly neither of you addressed my point about this unit not actually being 4K as advertised? Guess that says all we need to know about your credibility.
  45. 1 point
    Oh your mean the fork that can't even load PVR IPTV simple client and a channel list? And numerous other addons? Don't give a dog a bone he's payed for then tell him you doing him a favor. I stand by my view: Mygica = Dishonest Company
  46. 1 point
    Hi there, unfortunately the only way to remove them is to delete the app that is in its place and then reinstall without adding an app to that spot. This doesn’t likely do quite what you want as it leaves a “➕” in its place rather than a blank area. There are other launchers you can play around with in the google play store, but some of these may cause some loss in typical functions. Most launchers do not have a ram clearing button in the corner like ours, but you can still clear the cache and free up ram space by holding down the 3 lines button for several seconds until you see a rocketship
  47. 1 point
    I also uninstalled the netflix app and download and install the apk at this link from the netflix site. It seems to be less buggy. https://help.netflix.com/en/node/12983
  48. 1 point
    After update (7.1.2 V1.2), Eshare / mygica share ap fails to display when trying to mirror device onto phones or tabs. notification panel disappears, also a single SU file is detected, and aps now treat device as rooted. fails on root check, but cannot remove SU file. The GPU seems to heat up a bit, and the device freezes when watching HD & 4K fiels for more than a few hours. (tried multiple players)
  49. 1 point
    Please try this driver: https://mega.nz/#!GqQwwSIT!iETZHiCdjIFSC3c9dka8irra_lB1aJqKdpYGDR-d4XA&nbsp
  50. 1 point
    I agree fully "Bring back the nova launcher" I have never been so confused with the stock launcher, it just ads to user frustration IMHO. It makes it difficult to navigate and find settings if troubleshooting what's happening on the box. When I lost Google Play store upgrading from GMS beta firmware I almost lost it trying to find the file manager and related settings, Give people a vote, don't just take it away. Yes, we can download it but it would be 1st prize to have it installed like it always have.
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