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Showing content with the highest reputation since 10/23/2017 in all areas

  1. 3 points

    Version March 24 17


    This file is designed for - ATV495 Pro 1Gb RAM 8Gb Internal Storage - ATV495 Pro 2Gb RAM 8Gb Internal Storage - ATV495 Pro 2Gb RAM 16Gb Internal Storage ***Please read and follow instructions carefully*** ***YOU SHOULD BACK UP ANY INFORMATION YOU WISH TO KEEP*** About This File Change Log: 1: Added a "Power off" option to the home screen power button when held. 2. Fixed an issue with Team viewer not working. 3. Fixed an issue where the unit would not come out of standby and would show a black screen. 4. Fixed an issue where pressing "Home" did not work in certain conditions. 5. Added Google quick search service. 6. Deleted CC Chinese content service. 7. You will want to manually clear memory buildup by clicking the brush in the bottom left of the home screen if the box feels slow. 8. The addition of E-Share for PC + Android + IOS Device support for iPhone screen sharing and other compatible functions. ***THE FOLLOWING METHOD IS FOR UPGRADING THE UNIT. IF YOU WISH TO FULLY RESTORE OR RECOVER YOUR SYSTEM FROM THE ANDROID RECOVERY SCREENS, FOLLOW THE INSTRUCTIONS FURTHER BELOW*** To upgrade your Android version; 1. Download the zip file and put the file "update_MyGica_ATV495_Pro_wv_5.1_20170324" onto a USB thumb drive or sd card. 2. Insert the USB or SD card into the unit and navigate to the settings area. 3. Click on "Software Updates" then "Local Update". If the file does not appear, click the "context" button 10 times. (the button with 3 lines) After clicking this file, it will finish in less than 10 minutes, usually. ***THE FOLLOWING METHOD IS FOR A FULL FACTORY RESTORE OF THE UNIT. IF YOU WISH TO SIMPLY UPGRADE YOUR CURRENT VERSION OF ANDROID, FOLLOW THE INSTRUCTIONS ABOVE*** How to process the steps: 1. Download the zip file 2. Unzip 3. Format your MicroSD Card to FAT32 4. Drag and drop the file from Unzip folder to root of your MicroSD card 5. Hook it up to your ATV495 series unit 6. Connect HDMI, turn the TV on 7. Hold power button 8. Hookup the power cord while holding down the Power button 9. Hold for 15 seconds 10. You will see the recovery screen, using the remote select (( Apply update from EXT )) 11. Select "update from sdcard" if your file is on microSD card or Select " update from udisk " if your file is on USB 12. You will see the file img name select it. You will see the android guy, give it 5 minutes and you're back to the main screen. NOTE: your Box will be reset to factory settings. ----------------------------------------- We are excited to bring updates to your Mygica systems. Please follow the instructions closely and ensure that your unit matches the firmware you are installing. Please check your receipt to see that your unit is still within the 1-year warranty before doing a manual update. Mygica is not responsible for damage to the unit outside of the 1 year warranty period. ----------------------------------------
  2. 3 points
    The chipset company has assured us and our engineers that they are close to finishing a patch for this that we can apply to our models. I really wish I had a clearer answer as to when other than what I am told, which is "soon". I cannot stress enough that this is a subject that is not going away for us and the longer it takes us to fix, only hurts us more. We share your frustration and will always come to a solution that has our loyal customers well-being at heart.
  3. 2 points
    That's right, you can only use WiFi OR Ethernet You can enable optical out in >settings >more settings >sounds >digital sounds, >Auto Detection OFF and select SPDIF
  4. 2 points
    Deleted kodi 17.6 tryes version from kodi website instead of google version same issue went back to version 17.4 no sound problems at all fyi
  5. 2 points
    Hi Guys, The update that Justin mentioned earlier was something we hoped the engineers had sorted this issue on. The update obviously didnt have this. We have spent an incredible amount of time trying to solve this before realizing that this is an issue with the chipset. Once we finally figured out what was causing the problem (longer than we had hoped to take) we involved AM Logic to work on this. This is an apparent issue on this chipset line. I assure you we have not turned out backs on this issue. We know 100% that turning away in favor of new units will not give us any success. We aren't some huge company like Apple that can afford to just turn a bind eye to ongoing problems. These types of issues going unsolved do not disappear for us. There's not one single person in this company who feels differently than what I am saying. This is important! While Justin has been taking on more roles here, others have stepped in to assist him on the development of our current AOSP lineup of boxes. I just want to mention some ways that we have supported our loyal customers in hopes that it means something and shows we are not trying to do a money grab from the people who have helped us grow. ATV1200- This box was discontinued in 2013. We were addressing and releasing updates for software limitations of current firmware until Feb-2015 Android 4.4 - Within only several months after we discontinued our 1800e Model, KODI made their newest software reliant on having android 5 or higher. The chipset manufacturer did not provide the tools or the SDK to companies to create a higher android on those versions of chips. We set out and developed our own 5.1 for the 1800e, 1900ac, 380, 582 and a couple others. While it wasn't our fault and we had no way of anticipating this happening, we knew we could not go back and suggest to people who bought one of those products, that they must buy another. MMC- For the massive number of people who either didn't have the know-how to upgrade to this 5.1, and for the much larger crowd of people running android 4.4 on other brand boxes, we created a fork of KODI 17 called MyGica Media Center. This was a fairly large expense to us knowing that the majority of people using it would not be customers of ours. MMC works on android 4.4. While we ask every day from the engineers about an update on this, it is unfortunately up to the collaboration of our engineers, developers and AM Logic's engineers. We are waiting with baited breath just like everyone else. I can personally say that I am probably anticipating this update more than anyone else.
  6. 2 points
    Take a read of this article: http://androidpcreview.com/netflix-hd-android-tv-box/3784/ It gives some background on why you don't get Netflix HD, nor 4K on your MyGica box, but do get it on your Amazon Fire stick (and specific other devices). The same applies to most Android TV boxes, not just MyGica (and manufacturers that are bigger).
  7. 2 points
    Looks like something is wrong with the new DSTV now app? This old version I have still works. DSTV.zip
  8. 1 point
    Google Playstore Certified Hi there I have a Mygica ATV585. Since this morning my cable company’s streaming app, dstv app, won’t stream anything and says the device is not playstore certified. Which is odd since it worked perfectly yesterday. If it helps, I updated the app this morning and then it began with this bs. Is there a patch for this. I’m from South Africa, btw. Regards Werner
  9. 1 point
    We fixed this issue with this update FW:update_MyGica_ATV195X_ATV329X_WV_6.0_20180206_v2.1.img Download:https://mega.nz/#!2RdEHIZD!NV5lbhxp6LO_XC1qWaJHGftm5qwGS5q0SBfcys__2oo It will replace the current update that is on our server. Sorry about this We also just released Android 7.1 for this model It can be found here
  10. 1 point
    Afaik, optical audio was used to transfer audio data digitally before it became available (in higher definition formats) along with the video data via HDMI cables. Optical would only be necessary if your receiver doesn't have an HDMI input. As it was highlighted earlier in this thread both optical and HDMI are affected by this pass through issue as they both go through the same decoder.
  11. 1 point
  12. 1 point
    Voice Search (Microphone) How do I get voice search working? Google always says it didn't catch anything. Does the remote with the 1900 PRO even have a microphone (I can't see one)? Thanks
  13. 1 point
    Please help me, MyGica! Why don't you respond to my messages??? >:-(
  14. 1 point
    Sorry ... My TV don't have an optical out. Reverted to Krypton 17.4 ... everything works perfect
  15. 1 point
    This is actually a known issue that we are in development with AM logic to resolve with our chipset. We will be releasing an update to address this soon.
  16. 1 point
    The current 1960 that seems to be making its way around online, is being sold from an overseas MyGica and we have not approved it here. We feel it needs to be a bit better for our consumers. We have made a bunch of changes to the one being released by us this month.
  17. 1 point
    I went through the steps again and it seems to have corrected the problem I was encountering. I will say that I appreciate this type of forum to resolve any technical issues - thanks
  18. 1 point
    As a South African living in SA I fail to understand why anybody would want to install the Dstv Now App on a streaming device. In order to use it one has to be a Dstv subscriber that by default implies one must have a Dstv decoder and account therefore there is or should be no need to stream to anything else than a tablet or phone that it was intended for .... unless one is using another subscribers account details to stream...... One can only stream in areas where there is internet available whilst one can view Dstv anywhere in Africa as it is satellite based. In my humble opinion Justin and co should not even worry about the Dstv Now App, resolve it with the shop/outlet where the device was bought if they lead you to believe that the app will work on any device.
  19. 1 point
    Try out the "Restricted Profile" feature in Android under Settings -> Security. You can Google for "android restricted profile" for more information. I don't believe Roku has the controls either.
  20. 1 point
    It is Google that decided to make voice search the default in the YouTube app. When the "Speak to search YouTube" popup comes up, I click on the search box (or anywhere for that matter) to make the popup go away. I then double-click on the search box to enter with the keyboard.
  21. 1 point
    Download and install via update
  22. 1 point
    I should have read this forum before buying as the only reason was the EPG for my mother in law...with that not working I have a weak tuning device that can play movies but I could have used a spare computer to do that....and the audio lag with video is always happening, this due to underpowered box I assume?
  23. 1 point
    This is very frustrating that it has not either been sorted out or removed from the firmware.
  24. 1 point
    Ok then that is because the one that came with the unit is the Android TV Version and cannot be found on the Tablet/Mobile version of the Google Play Store The new version you installed which you said does not work with the remote, is made for touch screens. I have attached the latest APK of the You Tube Android TV Version to this post. You can install it manually from a USB drive or SD Card, just use the pre installed app on the box called "APP INSTALLER" to install it from a USB or SD card. com.google.android.youtube.tv_1.3.11-10311100_minAPI17(armeabi)(nodpi).apk
  25. 1 point

    Version 1.0.0


    What was fixed: Changelog; 1. Updated kodi to 16.0 2. solved Wifi disconnect issue 3. CVBS default output change to 480i (NTSC) How to process the steps: 1. Download the file 2. Unzip 3. Format your SD Card to FAT32 4. Drag and drop files from Unzip folder to root of your SD card 5. Hook it up to your ATV1800E 6. Connect HDMI, turn TV on 7. Hold pin where Reset is 8. Hookup power while holding down Reset, via pin 9. Hold for 15 seconds you will see the android guy, give it 5 minutes and your back to the main screen. NOTE: your Box will be reset to factory,