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Showing content with the highest reputation since 08/16/2017 in all areas

  1. 3 points

    Version March 24 17


    This file is designed for - ATV495 Pro 1Gb RAM 8Gb Internal Storage - ATV495 Pro 2Gb RAM 8Gb Internal Storage - ATV495 Pro 2Gb RAM 16Gb Internal Storage ***Please read and follow instructions carefully*** ***YOU SHOULD BACK UP ANY INFORMATION YOU WISH TO KEEP*** About This File Change Log: 1: Added a "Power off" option to the home screen power button when held. 2. Fixed an issue with Team viewer not working. 3. Fixed an issue where the unit would not come out of standby and would show a black screen. 4. Fixed an issue where pressing "Home" did not work in certain conditions. 5. Added Google quick search service. 6. Deleted CC Chinese content service. 7. You will want to manually clear memory buildup by clicking the brush in the bottom left of the home screen if the box feels slow. 8. The addition of E-Share for PC + Android + IOS Device support for iPhone screen sharing and other compatible functions. ***THE FOLLOWING METHOD IS FOR UPGRADING THE UNIT. IF YOU WISH TO FULLY RESTORE OR RECOVER YOUR SYSTEM FROM THE ANDROID RECOVERY SCREENS, FOLLOW THE INSTRUCTIONS FURTHER BELOW*** To upgrade your Android version; 1. Download the zip file and put the file "update_MyGica_ATV495_Pro_wv_5.1_20170324" onto a USB thumb drive or sd card. 2. Insert the USB or SD card into the unit and navigate to the settings area. 3. Click on "Software Updates" then "Local Update". If the file does not appear, click the "context" button 10 times. (the button with 3 lines) After clicking this file, it will finish in less than 10 minutes, usually. ***THE FOLLOWING METHOD IS FOR A FULL FACTORY RESTORE OF THE UNIT. IF YOU WISH TO SIMPLY UPGRADE YOUR CURRENT VERSION OF ANDROID, FOLLOW THE INSTRUCTIONS ABOVE*** How to process the steps: 1. Download the zip file 2. Unzip 3. Format your MicroSD Card to FAT32 4. Drag and drop the file from Unzip folder to root of your MicroSD card 5. Hook it up to your ATV495 series unit 6. Connect HDMI, turn the TV on 7. Hold power button 8. Hookup the power cord while holding down the Power button 9. Hold for 15 seconds 10. You will see the recovery screen, using the remote select (( Apply update from EXT )) 11. Select "update from sdcard" if your file is on microSD card or Select " update from udisk " if your file is on USB 12. You will see the file img name select it. You will see the android guy, give it 5 minutes and you're back to the main screen. NOTE: your Box will be reset to factory settings. ----------------------------------------- We are excited to bring updates to your Mygica systems. Please follow the instructions closely and ensure that your unit matches the firmware you are installing. Please check your receipt to see that your unit is still within the 1-year warranty before doing a manual update. Mygica is not responsible for damage to the unit outside of the 1 year warranty period. ----------------------------------------
  2. 3 points
    The chipset company has assured us and our engineers that they are close to finishing a patch for this that we can apply to our models. I really wish I had a clearer answer as to when other than what I am told, which is "soon". I cannot stress enough that this is a subject that is not going away for us and the longer it takes us to fix, only hurts us more. We share your frustration and will always come to a solution that has our loyal customers well-being at heart.
  3. 2 points
    Deleted kodi 17.6 tryes version from kodi website instead of google version same issue went back to version 17.4 no sound problems at all fyi
  4. 2 points
    Hi Guys, The update that Justin mentioned earlier was something we hoped the engineers had sorted this issue on. The update obviously didnt have this. We have spent an incredible amount of time trying to solve this before realizing that this is an issue with the chipset. Once we finally figured out what was causing the problem (longer than we had hoped to take) we involved AM Logic to work on this. This is an apparent issue on this chipset line. I assure you we have not turned out backs on this issue. We know 100% that turning away in favor of new units will not give us any success. We aren't some huge company like Apple that can afford to just turn a bind eye to ongoing problems. These types of issues going unsolved do not disappear for us. There's not one single person in this company who feels differently than what I am saying. This is important! While Justin has been taking on more roles here, others have stepped in to assist him on the development of our current AOSP lineup of boxes. I just want to mention some ways that we have supported our loyal customers in hopes that it means something and shows we are not trying to do a money grab from the people who have helped us grow. ATV1200- This box was discontinued in 2013. We were addressing and releasing updates for software limitations of current firmware until Feb-2015 Android 4.4 - Within only several months after we discontinued our 1800e Model, KODI made their newest software reliant on having android 5 or higher. The chipset manufacturer did not provide the tools or the SDK to companies to create a higher android on those versions of chips. We set out and developed our own 5.1 for the 1800e, 1900ac, 380, 582 and a couple others. While it wasn't our fault and we had no way of anticipating this happening, we knew we could not go back and suggest to people who bought one of those products, that they must buy another. MMC- For the massive number of people who either didn't have the know-how to upgrade to this 5.1, and for the much larger crowd of people running android 4.4 on other brand boxes, we created a fork of KODI 17 called MyGica Media Center. This was a fairly large expense to us knowing that the majority of people using it would not be customers of ours. MMC works on android 4.4. While we ask every day from the engineers about an update on this, it is unfortunately up to the collaboration of our engineers, developers and AM Logic's engineers. We are waiting with baited breath just like everyone else. I can personally say that I am probably anticipating this update more than anyone else.
  5. 2 points
    Take a read of this article: http://androidpcreview.com/netflix-hd-android-tv-box/3784/ It gives some background on why you don't get Netflix HD, nor 4K on your MyGica box, but do get it on your Amazon Fire stick (and specific other devices). The same applies to most Android TV boxes, not just MyGica (and manufacturers that are bigger).
  6. 2 points
    Looks like something is wrong with the new DSTV now app? This old version I have still works. DSTV.zip
  7. 1 point
    Here is the simple guide the solve the issue with vsahre app https://www.techealthexperts.com/http-vshare-eu-pair-error-fixing-guide
  8. 1 point
    Sorry ... My TV don't have an optical out. Reverted to Krypton 17.4 ... everything works perfect
  9. 1 point
    The current 1960 that seems to be making its way around online, is being sold from an overseas MyGica and we have not approved it here. We feel it needs to be a bit better for our consumers. We have made a bunch of changes to the one being released by us this month.
  10. 1 point
    Did you try the version that Simsoft posted a link to a few posts up ↑ ?
  11. 1 point
    Atv 585 I have an older kodi box atv585 and Exodus has stopped streaming. I have updated kodi but that made matters worse. I googled the best kodi builds and have tried to add some but nothing working. I'm no expert at this but wondering if the 585 is unable to handle these newer builds.
  12. 1 point
    Success! I finally found the file when I selected the other USB port. Everything rolled out as detailed. I now have 17.3. Thanks to all.
  13. 1 point
    Try out the "Restricted Profile" feature in Android under Settings -> Security. You can Google for "android restricted profile" for more information. I don't believe Roku has the controls either.
  14. 1 point
    Capkasa, your issue is different than the others. Not being able to scroll on netflix due to not running the android tvos version is not an issue that MyGica has created. We cannot run that version on ASOP android, which is what the majority of android boxes are. When we release an android tv os system in the coming months, it will have this option. Capkasa, your issue seems like the version that is on your box isnt working anymore. Can you please try uninstalling it and installing one from the aptoid market?
  15. 1 point
    It is Google that decided to make voice search the default in the YouTube app. When the "Speak to search YouTube" popup comes up, I click on the search box (or anywhere for that matter) to make the popup go away. I then double-click on the search box to enter with the keyboard.
  16. 1 point
    Any updates on getting the Android TV version of Netflix for MyGica? Having to use the mouse is a bit of a pain. I would really like something similar to the Apple TV version.
  17. 1 point
    If you purchased the unit within Canada or USA Please go to http://mygica.tv/help to start an RMA Warranty Ticket
  18. 1 point
    Yes, sorry I forgot to post in here I am getting something new tomorrow, just trying to finalize some audio bugs before we release it.
  19. 1 point
    Hey guys Sorry I have not been on the forum for the last month. I keep pushing for this to be fixed, and have been met with no viable solution yet. I will push even harder this week to finally get this resolved I understand all of your frustrations with this, and I want to get it resolved as this has gone on way too long
  20. 1 point
    We found the issue and are going to try and include support for it on our next Firmware update.
  21. 1 point
    Try this http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  22. 1 point

    Version 1.3.0


    Here is the Root Patch File which can be installed onto any MyGica 495 PRO or 1900 PRO that is using the Firmware Version #1.30 You can install this using an SD Card or USB drive and the upgrade app listed in the settings area. This does not require manually pressing the reset button. Just download the IMG file and move it to a USB drive or SD Card that is formatted to FAT32 when using your Computer.
  23. 1 point
    Here is the Beta Firmware to upgrade your ATV 1900AC/1800 series/582/380 to Android 5.1 You can install this using an SD Card or USB drive and the upgrade app listed in the settings area. This does not require manually pressing the reset button. Just extract the IMG file from the zip folder and move it to a USB drive or SD Card that is formatted to FAT32. **PLEASE NOTE THIS WILL FACTORY RESET YOUR DEVICE** Change Logs: 1. Updated to KODI 17.3 2. Updated Google Play Services 3. Faster Performance 4. Fixed Mac Address changing 5. Turned off click sounds when browsing through the Home Screen + Android Settings 6. Fixed Screensaver issue when watching a video 7. Improved video playback 8. Improved standby issues as best we could. There is not much more we can do about this issue https://youtu.be/8YuDgDRGM9c
  24. 1 point
    I should have read this forum before buying as the only reason was the EPG for my mother in law...with that not working I have a weak tuning device that can play movies but I could have used a spare computer to do that....and the audio lag with video is always happening, this due to underpowered box I assume?
  25. 1 point
    Can you guys ever make a firmware that doesn't cause big problems for the end user. Maybe send the Chinese here to work on the firmware if there Government controls what they can do over there. You don't use communist countries that control you internet to set up boxes for North American resale...