Invalid wifi password -- can't connect to network
Picked up a MyGiga 495 Pro from Staples.ca a week ago and absolutely love it, except for one thing...
I can't connect to my wifi network. I tried with different routers, hot spot on my phone -- NO WAY IT CONNECTS. Sees all my networks, but after I enter my wifi password I get an invalid password message for any network and any password I enter (other devices WDLive, phones, laptops connect no problem).
No deal breaker for me, as I have the Giga plugged into my router via ethernet anyway, however -- I would like to recommend this model to friends and also maybe later down the road sell it for a newer one -- so getting the wifi network to work would be great!
The questions I have:
- is this a hardware or software issue with this model?
- might the most current update fix the wifi issue (I don't like to update anything unless I have a problem I can't fix and as I say, the box works great through an ethernet cable)
- has tMyGiga received a high number of "can't connect to wifi" complains regarding the 495 compared to other models?
Thanks in advance, great product outside of this issue