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  1. Hi zxl, I have the same problem and to add info in my case, personally I use a Western Digital external HD 2TB with 3.0 (but on TV surely the ports are 2.0 I guess). But for example when I capture from a digital television decoder with cbvs out and hdmi out: CVBS captures are black and white with blue vertical lines HDMI captures are in full colour It sounds the cbvs are not matching with our PAL N (Argentina), could be correct this with a new firmware upgrade? I read people with the same problem capturing from vhs tapes by cbvs
  2. I´m not using PC, just TV to play the files through the external HD and I have selected the option PCM Audio in the Samsung Serie 5. All files I have works with sound in those TVS (mkv/mp4/avi files, youtube videos, files with acc, etc) only the captured files with mygica has not sound. Samsung Serie 6 works perfectly the sound captured with Mygica.
  3. Another clue is that while I´m capturing through the mygica and using the serie 5 I have sound, but the sound dissapear when I try to play the saved captured files. In real time I have sound, once I try to use the captured files is the problem. Thanks
  4. Hi, my product is Mygica HD CAP X The TVs with problems are two Samsung Serie 5, one is 40 inches and another one is 32 inches. I captured the files in a Western Digital My Passport Ultra 2TB external hard drive. I have tested the same files captured with mygica and saved in my external hd in three Samsung Serie 6 and I have sound in all those TVs, no problem with Serie 6 but those same files have not sound in Serie 5 The video source is by hdmi or by cbvs capturing cable television, dvd player, vhs recorder or digital tv, so the problem is not the source because I have souond with all of them in Serie 6 but not sound with Serie 5. I tried to upgrade the serie 5 firmware but they are updated. Which could be the problem? Thanks
  5. No sound, ACC compatibility problem on TV Hi, I captured various files with the mygica hd cap x in a western digital external drive and I tested that saved files in 3 different televisions (I mean I´m trying to see the captured files by the usb connection of the tv connecting only the external hard drive). In one of them the sound is ok (Samsung serie 6) and in the other two tvs I have not sound (Samsung serie 5 both). A message of acc incopatibility is displayed in one of those tvs when I play the mygica captured files, but I don´t have any problem with all the other files with acc sound I have in those tvs (hundreds of youtube videos, mp4 and mkv files downloaded from different sources in internet), the only files that don´t have sound are the Mygica files, how I can get a solution for this issue? More info: when I connect the mygica by hdmi or cvbs in those tvs and I´m capturing, I can hear the sound perfectly in real time, the problem is only when the file are saved in the hard drive by rec button in the mygica. I have image but not sound.
  6. Firmware update fail? Hi, I´m trying to install this firmware, the last I found here in the support zone: hdcap 最新firmware.img I used this method found in this forum: Here are some steps: 1.copy firmware file jedi.img to usb disk 2.plug on usb disk to HDCAP X 3.power on HDCAP X 4.Rec LED will blink few second during flashing rom 5.power off and power on HDCAP new firmware will take effect! ----- Is this the latest firmware for the HD CAP X? I follow those steps connecting an external hard drive with no files inside, only the firmware file is in the hd, but never the rec light is on automatically indicating the firmware update. And never the file is erased, so I supose the firmware update did not work. When I connect the hd only the hdmi blue light blinks (I try this with no cables connected, only the usb cable and the power cable). I wait your answer, please.
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