Mygica1800

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About Mygica1800

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  • Which myGica model(s) I own or useʔ
    Atv380/1800, HdCapX
  1. Actually this was where I saw it originally..........
  2. Pretty sure there was talk in the past about the 5.1 firmware update (was a beta I believe) for this box, and was advertised as future up-gradable on the retail box My wife's Sky Android phone is running 5.1 with half the specs of the 380 . This is the 2nd Mygica product line which has let me down (HD Cap X is the other) Wont be buying any more Mygica android devices in the future. Junked my two 380, and 1800 (on kijiji) in favor of some intel core 2 dual machine. Run way smoother than the Mygica boxes ever did, and got them for a good price from Microsoft hardware refurbished (Who wants Dual Core machines now a-days :-)
  3. Its a software design flaw with the Device. Most likely a easy fix. Would love to get access to the source code (I'd fix it for free!) I personally also like when the device runs into video signal issues, and then sometimes automatically switches over to HDMI input (no HDMI cables attached); so you have to change the video mode back and then press record once the video signal is detected. If you don't clue in then you're waiting a long time..... Its really too bad as this device captures some of the best video I've seen (3x better than the Mygica USB capture device which at least doen't stop record with video interruptions..) Its not usable for anything less than a perfect video signal.. Aside: Latest firmware from the start of 2016, doesn't solve the issue.
  4. Same issue on my ATV 380 with 5.1 update. Tried the update to fixed the youtube audio cut out issue, video pausing, and de-video/audio sync issues I've seen, and to try and install Kodi 17 on the box. Now my ATV380 is like 10 time slower than it used to be. Almost as if the CPU Max value is set to 10%. Almost a minute to open the google play store app. Still in the process of typing in my andoid av box google id and password I have 2 ATV 380's which I hope are also not paperweights
  5. Hi Jusin Previous email was forwarded with a update request and support@mygica.ca was cc'd Thanks for the reply and direction. Sincerely Paul
  6. Hi Justin Sorry about the MAJOR late reply.. I kinda gave up on the device and packed the tapes up. Never saw your reply (must of not checked email notification and never came back into the forum to check) But I'm back on the conversion kick again Support did reply once (below), providing a firmware update which didn't help. After which, they wouldn't respond to any of my emails. One email kinda outlined how the device could me modified to solve the issue and improve the functionality. zjh@geniatech.com Attachments6/24/15 to me Hi I send you a Firmware Update Utility . You can have a try.note : Manual in the package. Thanks! 产品部/张俊慧 深圳金亚太科技有限公司 地址:深圳市南山区科技园中区高新中三道环球数码大厦18楼 TEL:18718698536 FAX: E-MAIL:zjh@geniatech.com It was after this time, that I posted on this forum. Any assistance in getting this device working (firmware, tweaks, etc) would be greatly appreciated. The device works well, except for the capture stopping on breaks in the video. Sincerely Paul
  7. Good Day. Looking for some feed back on a email sent to Mygica support relating to a short coming in the HD Cap X device. Was looking to put in a request for a feature update to make the device more usable with intermittent signals or poor signal quality. I never heard any reply back Thanks Paul ------------------------------------------------------------------------------------ Email #1 to Support ---------------------------- Good Day I purchased a "My Gica HD Cap X" today to help in the conversion of video 8 tape into a digital format. The conversion quality is way better than the "MyGica USB Video Capture Capit" that i also purchased. But I'm having a issue with the device loosing track of the picture (most likely blank spot on tape) and the MyGica recording stops. I have to be paying attention and restart the capture quickly, otherwise I have to figure out when the issue happened, rewind the tape, hit play, restart the capture, and then merge video later on. Is there a way to force the record option on until I manually turn it off? or have a longer delay window when video isn't found (like a minute+ or user settable) I'd much rather record a tape once, which is half blank, which I would then edit, verse have to keep baby sitting the capture, and restarting and rewinding the video 8 tape as required Reply from mygica support --------------------------------------- Hi I send you a Firmware Update Utility . You can have a try.note : Manual in the package. Thanks! My reply to Mygica support -------------------------------------- Good Day I have installed the new firmware to the device and have tested it. Unfortunately its still has the issue of not being able to continually record video from a Video8 tape if there are any breaks in the video signal Please find attached, a XLS document which shows how the device currently works, and how I think it should work. If you'd be able to change it so that a quick double press of the record button, would enable an auto record option to record whenever there is a video signal, then this device would truly be awesome. Note: Pressing the record button again could disable the auto record (the same way that pressing the record button second time, stops the normal record) With out an auto record option, then there is a chance that not all the video will be captured if there are breaks in the video signal. (this is honestly quite a pain, which I've thought about returning the device and paying someone to capture my tapes) As an example, I had to closely watch a 2 hour Video8 video as there were a quite a few breaks in the video which required me to repeatably press the REC button each time when the video signal was restored. I was distracted for a few minutes, and when I looked back, the recording had stopped again. I had to rewind the Video 8 tape back about 10 minutes, and then attempted to splice the video back together. Hopefully you can tweak the firmware, and I can then test it Sincerely Paul
  8. Hi Justin Thank you for your PM and your assistance. Its much appreciated. For anyone else. Make sure that what you get, is what you've paid for. And if it don't feel right, then it may not be Wintronics offered to make things right (refund or a actual Mygica ATV 1800e when they get them in stock); but I just stuck with my Enjoy ATV 1800 Reason: I'd have to go back another day to finalize, which would cost me $20 in gas and a hour of my time. They swapped the unit out with a confirmed working Enjoy ATV 1800 Paul
  9. Additionally, here is the picture of the box that the unit came in.
  10. Good Day Justin I think may of been had (fingers crossed that its just a misunderstanding). The unit was purchased from one of the official resellers as denoted off http://www.mygica.ca/where_to_buy.php (purchased from "Wintronic Computer plus" on 400 Dundas st. east in Mississauga ON) During the purchase, I had brought up that the box didn't match what I was expecting (where was the Mygica Logo?); but the sales person assured me that the unit I was buying was a indeed a Mygica 1800e unit, and that the labeling was wrong on the most recent shipment received from China. I have my sales receipt saying Mygica ATV 1800e , a Mygica shopping bag, a Mygica branded keyboard remote, and the ATV 1800 unit (which was branded Enjoy) Note: The units Included documentation doesn't make mention of any contact information (which is why I posted something on the forum when I noted my 2nd USB port) It may be that the unit, I was sold, was actually a "GeniaTech ATV1800" although I'm not sure (I've attached some pictures of the unit and box - Any help in determining what I purchased would be appreciated) Note: I've read that GeniaTech may be the base manufacture of ATV 1800 android boxes(?)
  11. Good day Bought a ATV 1800 (non E) about 2 weeks ago (was told it was a E and the bill says E) Its spec'd as having 4 USB ports; but only has 2. It also just says ”Enjoy” as the brand model and is green (which doesn't match what's I've seen online) It came with a WiFi keyboard (which uses a usb dongle) which I plugged into port closest to the back. I just plugged a USB key into the 2nd port which doesn't seem to work. If I swap the USB key and remote dongle then the USB dongle doesn't work (but the USB key seems to work) Questions: Is this a legit ATV 1800e? Why does it have only 2 usb ports? How would I test the the issued USB port? If the USB port is DOA, then how would I go about getting it fixed Paul.