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MyGica Support

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MyGica Support last won the day on October 11

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About MyGica Support

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  1. MyGica Support

    Tv losing signal through hdmi on 1960

    Try heading in to your applications list and clicking on “Droid settings”. You should find it in there.
  2. MyGica Support

    1800e on android 5.1 wifi disconnect problem

    That’s very unique. Has anyone made any changes to your routers WiFi settings? Can you try putting them on 2.4 ghz and see if it is more stable? The only thing having 5ghz really benefits on these is when downloading apps.
  3. MyGica Support

    Tv losing signal through hdmi on 1960

    That’s good news. Please also check the CEc control settings in the android box and let us know if it makes a difference.
  4. Sorry but you’ll have to check in your area for this type of stuff. We don’t have any iptv affiliations.
  5. MyGica Support

    Tv losing signal through hdmi on 1960

    Can you check your CEC control settings in the system? It may be not working properly with your tv and is causing instability. Make sure it is turned off.
  6. I’ll check into this thanks. What an odd thing.
  7. MyGica Support

    Linux on MyGica

    I personally haven’t tried this. It id like to hear from someone who has.
  8. MyGica Support

    KR-301 Remote Not Pairing to 1960

    Pm me the ticket number please.
  9. MyGica Support

    1800e on android 5.1 wifi disconnect problem

    Is the Ethernet setting turned off when trying to use WiFi? Mare any of these boxes not getting full bars of WiFi? It is important on these systems to have all bars. How long after getting it to work, does this happen?
  10. MyGica Support

    ATV 495 PRO Firmware upgrade OS 7.1.2

    We are finishing up on some files. Hopefully end of this week we will have an update on this.
  11. MyGica Support

    After upgrading ATV-329X to Android 7.1

    I’ve passed this info on to the engineers to look at for testing. I haven’t heard back yet.
  12. Thanks for additional info. It’s always helpful.
  13. MyGica Support

    ATV520E-Factory-Files.zip

    I’m pretty sure it is 4.2.2. If it isn’t, then this is the latest one.
  14. MyGica Support

    KR-301 Remote Not Pairing to 1960

    Did you include that last comment into the claim? Did you get a helpful response?
  15. MyGica Support

    Help : Mygica 1800 stuck on Lollipop screen

    It seems something may be setup wrong on the as card. Make sure the files are not in the zip folder and also that they are in its root directory. Not in any folders and make sure there aren’t other files on it as well. You may also want to reach out to the company you purchased this from to see if they can help facilitate a warranty claim there, if you can’t get this to work.
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