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zxl

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zxl last won the day on May 10 2017

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About zxl

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  1. Hi, We value your feedback and will use it to improve our products and services. We will report your feedback to team to consider about this. Please keep eye on us and our products. Thanks.
  2. Hi Gio, The latest firmware for the hd cap x is this one: https://mega.nz/#!z91yTL5R!6Ff-qjMn4ojctwTLQGv6gPJw0TqxnbiVq3ZrQ3-heJo Please check if it can solve your problem.
  3. Hi seansin, Thank you for your feedback and it seems that is the compatiblity problem between your mobile and the pad tv hd app. Please try with the pad tv app and check if it can work well.
  4. Hi Magisteric, Which kind of mobile you are using? The system of yur mobile is andriod 6 or 7?
  5. Hi Jim, The serial number 201008200279 on your iGrabber is the serial number of your product and can not be used to input in the software to finish the set up.
  6. linux driver install

    Hi, So the system you are using is the windows or the linux? The driver you are using is the linux driver? You tried this linux driver on your windows 10 computer?
  7. Hi, Please check the link we send to you: https://www.geniatech.com/product/igrabber_pro/ If your product is the iGrabber Pro, it is no driver require and you just need to download the software(OBS software), then plug your product in will be OK. Best wishes to you~
  8. Bring back the D690

    Hi, Thanks for your feedback and we will send to techs to consider this.
  9. Linux support

    Hi, Is there any hint when it is failed to work?
  10. Hi, Please try your product with another computer to check if it can work well. And which software you are using?
  11. Software key not valid

    Hi, You use your A681 on the mac or on the computer? Which software you are using?
  12. Bring back the D690

    Hi, We value your feedback and will use it to improve our products and services. And we have manufactured many new product and you can browse our official website and check if there is anything you are interested in: https://www.geniatech.com/
  13. Linux support

    Hi, What information you need? The driver for you to use the A681 on your Linux or you have any other problem? Here is the driver for A681 on Linux: https://mega.nz/#!utlmUA4L!A_AA-obMjiVJA3fOTLe_kZuml1tYPDGHtaQCuMv6bpQ
  14. Hi, Please try this driver: https://mega.nz/#!Cw1FRLjI!a54sXTZXoeJk18Io1SXcWdPZFylpKrs1pGXNtpybcLE
  15. Hi, Can you describe your probelm to us more clearly? You can not capture when the input signal is CVBS?
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