bindaredondat

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About bindaredondat

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  • Which myGica model(s) I own or use╩ö
    1900ac
  1. The Problem you are indicating is not MyGica issue rather Kodi which is just an app, we would refer you to seek help through Kodi forums.
  2. a few things can cause this issue, 1. Power surge maybe 2. bad NAND Internal storage. 3. Bad HDMI connector
  3. please return to your seller for exchange.
  4. Close your apps, and do not press the home button to get out of the apps, if you are streaming and you press home will still download in the background.
  5. you can try to download the factory firmware from this forum and load it on a USB, 1. hold the reset at the bottom via pin and hook up power. 2. wait 12 seconds then remove the pin from the box and you should be prompt to the recovery screen. 3. Using your remote select EXT // since using USB select U disk or 3rd option and you will see the factory file on it. select it and leave it alone for good 10minutes. once you are back it should be on a newer software.
  6. if harddrive have any security setup, that would not show up. but if you are hooking it up at the bottom of the unit it should show up as long as you have formatted it as NTFS or exFAT.
  7. If video is shutter, that means something with the app corrupted, we can a few things, - If you are using Mplayer or VLC player, I would suggest you reinstall the app. - If the Unit is not processing the video properly with any of the apps then Factory reset one of the last choices. - and if Factory do not fix, then I would suggest you reload the OS via USB or MicroSD card and Firmware link is here
  8. as soon as it is out, I will bring a brand new post.
  9. no ETA,
  10. if you are on the latest firmware, then load the patch you do not need to go back to Jan update.
  11. this video should help you on how to load the firmware to your box, How to process the steps: 1. Download the file 2. Unzip 3. Format your MicroSD Card to FAT32 4. Drag and drop files from Unzip folder to root of your MicroSD card 5. Hook it up to your ATV1900AC 6. Connect HDMI, turn TV on 7. Hold pin where Reset is 8. Hookup power while holding down Reset, via pin 9. Hold for 15 seconds you will see the android guy, give it 5 minutes and your back to the main screen. NOTE: your Box will be reset to factory,
  12. to fix this, follow the steps bellow, 1. Download the file 2. Format your Micro SDcard to FAT32 (( only way to fix is MicroSD card and not USB )). 3. follow this video to help you load file,
  13. http://wiki.mygica.tv/index.php?title=ATV582#How_to_upgrade_to_latest_software
  14. I would suggest you service it, through our repair center, with respect to warranty period.
  15. that basically means something went wrong and your box is bricked, try to service it through our repair center, with respect to warranty period.