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Found 9 results

  1. ATV495X frozen after 7.1 update Hello My ATV495X device was working fine until I updated to 7.1 . Now its frozen on the mygica logo , light stays red. I have tired plugging it in and holding down the power button for 20 seconds, nothing happens, no menu pops up to wide data clean. The device is 3 months old. Please help
  2. 1960 Update went live today Hey everyone, The update that addresses a few major issues on the 1960 went live today. Please power down your unit, and then back on to be prompted with the update. Here are some notes on what has been addressed; Patch Notes; Fixed a problem where you could not log into the Google Play Store Fixed various remote issues The device now runs cooler when a HDD is installed internally Fixed a bug that stopped the unit from powering back on after using the remote to power it off. Now you can change the custom name for the device under “about” in settings. If you find any other bugs, feel free to let us know over at www.mygicasupport.com. We value your feedback and strive to support our devices as best we can.
  3. 1960 update Netflix not working Since the update on my ATV 1960 box, Netflix does not load any videos. Netflix opens on my account but when selecting a video message appears saying there is a problem displaying the video (1.2) The error code might be 1.2?? I have powered the device down and rebooted . YouTube works ... not netflix. Cleared the cache on the Netflix app but to no avail. Can anyone help please?
  4. DSTV Now App My MyGica 495X did an update and now none of my apps will work. It has Android 6.1 loaded. This is hugely annoying. Its been working perfectly until the unit did an update. How do we get the DSTV Now app and other apps to work? All i get is that your device is now "uncertified" so how do i go about getting this certified?
  5. MyGica US195A stopped working after windows 10 Update Hi everyone, I just got to my workstation, where I have 3 monitors. Unfortunately, windows automatically updated at dawn and the MyGica US195A device stopped working. A message appeared in the windows message center statng that DisplayLink application was removed as it would pose risks to the computer (but do not specify which risks...). I have already tried to: 1- Restore using the windows restore point tool: it was not possible because my restore points were deleted during the update process (absurd!!) 2- I tried to undo the update of windows. The process occurred, but also did not solve the problem. 3- I have already tried to reinstall the driver, downloading directly from the MyGica site, however the installation is interrupted in the middle of the process (error). How should I proceed in this case to put US195A back to work? tks, VINICIUS
  6. Tronsmart Vega s89 elite s802 4x2Ghz Witam wszystkich. Moje pytanie brzmi, czy mogę wgrać Mygica firmware do mojego tv-box-a,a mianowicie Tronsmart Vega S89 Elite. Czy to urządzenie jest kompatybilne,może to ktoś fizycznie dla mnie sprawdzić. A może już ktoś zrobił update takiego box-a. Proszę o pomoc. Language Polish. Pozdrawiam.
  7. What is the latest update version? Ive just realised that my auto update does not work and when i click manual update it just sends me back to the previous screen. I have manually updated to ver 1.20 that is found on the download section of the site but I'm under the impression a ver 1.3 or 1.4 exists? where can i find these files to maually update via usb? Thanks
  8. For the most part I am very happy with the March update. However one thing really bugs me; We have no ability to disable or uninstall the Eshare Server app. I have no desire to always have this app running all the time and in fact don't want it at all. Is there a way to get rid of it? Please always give us total control over what apps get installed.
  9. Updating Kodi to 17 on a ATV 582 Hi Justin I've tried reading the threads but I am a complete novice and was hoping you might be able to lay the situation out for me in simple terms. I received a message on Kodi saying that I need to update to version 17, because the streams are not going to support my current version going forward. So my understanding now is that unless I update to Krypon soon, I'm going to have spent a lot of money just to enjoy 2 weeks of video (I just got the box). From what I read, I cant update Kodi, because of my android version that is loaded on the box. And I cant update the android version because it is not supported. Is this assumption correct? What is the best way forward now? Do you have step by step instructions anywhere? Thanks very much for the assistance! Jason
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