kicsrules 0 Report post Posted May 29, 2015 +1 Quote Share this post Link to post Share on other sites
Grump 0 Report post Posted May 30, 2015 I found a solution to the device not walking up after the TV has been off for a while. Just push and hold the red button on the remote for a few seconds, then down, then okay. The box will reboot and come back with a display. It's not perfect but it beats getting off the couch and unplugging it. Quote Share this post Link to post Share on other sites
lifeisfun 0 Report post Posted May 30, 2015 I found a solution to the device not walking up after the TV has been off for a while. Just push and hold the red button on the remote for a few seconds, then down, then okay. The box will reboot and come back with a display. It's not perfect but it beats getting off the couch and unplugging it. Hehe Quote Share this post Link to post Share on other sites
Grump 0 Report post Posted May 31, 2015 No receiver, straight to a sharp aquos and never had this problem with previous firmwares. Quote Share this post Link to post Share on other sites
iatech204 0 Report post Posted June 1, 2015 Thanks tarabostesI tried factory reset and it did the same thing again after a few minutes of usage. Have to take power cable out. I will do a third time factory reset. Also noticing blank screen problem that others reported, when switching HDMI connection back to it (using a HDMI receiver). Sometimes after standby I dont get the screen back and have to do hard power cycle. These issues are really annoying. Hoping to hear back from Justin and in the meantime anyone else has suggestion please feel free to add. I so I did factory reset and video worked for a day or so. After that it was back to video stuttering badly and not watchable. I did a reset again and it works for a day or so. This is really frustrating and buggy update. I had to do this because wanted to go with Kodi, otherwise 2014 update was just fine. HDMI blackout and blinking issue remains. When power on the unit after standby video either is blackout or would start flickering. Kids use this to watch cartoons and they are really annoying me why its not working . I bought 2 mygica units and both are now unusable. I should have kept my old stupid media player. Atleast fix the video stuttering asap. Quote Share this post Link to post Share on other sites
tarabostes 0 Report post Posted June 1, 2015 Thanks tarabostesI tried factory reset and it did the same thing again after a few minutes of usage. Have to take power cable out. I will do a third time factory reset. Also noticing blank screen problem that others reported, when switching HDMI connection back to it (using a HDMI receiver). Sometimes after standby I dont get the screen back and have to do hard power cycle. These issues are really annoying. Hoping to hear back from Justin and in the meantime anyone else has suggestion please feel free to add. I so I did factory reset and video worked for a day or so. After that it was back to video stuttering badly and not watchable. I did a reset again and it works for a day or so. This is really frustrating and buggy update. I had to do this because wanted to go with Kodi, otherwise 2014 update was just fine. HDMI blackout and blinking issue remains. When power on the unit after standby video either is blackout or would start flickering. Kids use this to watch cartoons and they are really annoying me why its not working . I bought 2 mygica units and both are now unusable. I should have kept my old stupid media player. Atleast fix the video stuttering asap. The fact you have 2 units with the same issue makes me believe the 2 Mygicas might not be the problem. A defective unit can happen but 2 the same time? Highly unlikely IMHO. What sources are you watching? What format? What / how many apps you have installed? What player are you using for those files? The built in MyGica Kodi app? How about MX Player? Can you test with the official stable Kodi? Can you test with SPMC? Have you tried with different format video files just to get a more complete picture of the possible issue? If you are playing the video files from the internet or a network location, can you try with the same video files on a USB stick or USB HDD? Don't be upset... we'll sort it out! Quote Share this post Link to post Share on other sites
iatech204 0 Report post Posted June 2, 2015 Thanks tarabostesI tried factory reset and it did the same thing again after a few minutes of usage. Have to take power cable out. I will do a third time factory reset. Also noticing blank screen problem that others reported, when switching HDMI connection back to it (using a HDMI receiver). Sometimes after standby I dont get the screen back and have to do hard power cycle. These issues are really annoying. Hoping to hear back from Justin and in the meantime anyone else has suggestion please feel free to add. I so I did factory reset and video worked for a day or so. After that it was back to video stuttering badly and not watchable. I did a reset again and it works for a day or so. This is really frustrating and buggy update. I had to do this because wanted to go with Kodi, otherwise 2014 update was just fine. HDMI blackout and blinking issue remains. When power on the unit after standby video either is blackout or would start flickering. Kids use this to watch cartoons and they are really annoying me why its not working . I bought 2 mygica units and both are now unusable. I should have kept my old stupid media player. Atleast fix the video stuttering asap. The fact you have 2 units with the same issue makes me believe the 2 Mygicas might not be the problem. A defective unit can happen but 2 the same time? Highly unlikely IMHO. What sources are you watching? What format? What / how many apps you have installed? What player are you using for those files? The built in MyGica Kodi app? How about MX Player? Can you test with the official stable Kodi? Can you test with SPMC? Have you tried with different format video files just to get a more complete picture of the possible issue? If you are playing the video files from the internet or a network location, can you try with the same video files on a USB stick or USB HDD? Don't be upset... we'll sort it out! The setup is same as before when I had last 2014 update. Havent had any issue in almost 6 months but now after the update. All videos are played from NAS server over Ethernet. The flickering problem is not actually due to the type of media. Right when it comes back from standby it starts flickering or goes black. Switching receiver (Sony) inputs doesnt fix it. Only have to reboot mygica. Video stuttering happens in Kodi and Youtube. Those are the only two apps on it (other than 4k video App) and that we use. After doing factory reset it starts working ok, with every video plays smooth including Youtube. Going through a few standby cycles I am noticing the problem comes back and videos start stuttering. I may actually post a video of this. Quote Share this post Link to post Share on other sites
tarabostes 0 Report post Posted June 2, 2015 The setup is same as before when I had last 2014 update. Havent had any issue in almost 6 months but now after the update. All videos are played from NAS server over Ethernet.The flickering problem is not actually due to the type of media. Right when it comes back from standby it starts flickering or goes black. Switching receiver (Sony) inputs doesnt fix it. Only have to reboot mygica. Video stuttering happens in Kodi and Youtube. Those are the only two apps on it (other than 4k video App) and that we use. After doing factory reset it starts working ok, with every video plays smooth including Youtube. Going through a few standby cycles I am noticing the problem comes back and videos start stuttering. I may actually post a video of this. I had the flickering issues 2 or 3 times so far and I was able to solve it only by rebooting the device. There was a post suggesting to set the resolution fixed to 1080p / 30 fps but in my case I had the black screen issues even after setting that. In my case I learned to start the TV 1st, then switch to the MyGica input and it is working ok after. I have MyGica connected directly to my TV but I can't say if that makes a difference. In my case it is stable, I had even weeks of uptime (only standby used). Try SPMC, see if it makes a difference. How much free space you have on your device? If you press on the menu button while it is playing the videos, how much buffer you have? (see the last 2 lines) What resolution do you have set on your TV? I agree a firmware update to fix these issues is badly needed. Quote Share this post Link to post Share on other sites
Grump 0 Report post Posted June 5, 2015 No receiver, straight to a sharp aquos and never had this problem with previous firmwares. Can you try switching tv/video input on the tv and cycle back to the Mygica input to see if that works? It does not. Pulling the HDMI cable doesn't do anything either. Only rebooting the 380 works. Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted June 9, 2015 Try this BETA FW Guys http://mygicasupport.com/viewtopic.php? ... 1fea230f1b Let me know your feedback Thanks Justin Quote Share this post Link to post Share on other sites
lifeisfun 0 Report post Posted June 9, 2015 Justin, I had one box handy and it upgraded fine except XBMC is still XBMC 13.2 KODI nowhere to be found.Could you post separate the apk for KODI 14.2MyGica version? Thanks Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted June 20, 2015 I updated the Beta FW Can be found here http://mygicasupport.com/viewtopic.php? ... a2c#p11820 Just so everyone knows, I am reading all of your feedback. And relaying all of it, I know this has been frustrating for everyone including myself. I will keep updating the firmware till we get everything right. I am focusing more just on Firmware fixes/changes and going over everyone's feedback for the time being, as I am involved in many on going projects right now. Mark and James will be handling all of the tech support questions throughout the forum for now, I will be adding a few more Mods for this as well. KODI 15 fixes a lot of stuff, mainly moving up to Directx 11, which is a big thing, it also adds auto refresh rate switching for Android, and you should now also be able to keep your add ons and user data for each new updated version of KODI 15 for Android also. A lot of great info can be found here http://kodi.tv/kodi-15-0-isengard-beta-2/ Trying to work through a lot of changes to the UI and also weeding out bugs on Android 5, to make it a stable release. Also in regards to James. He is Canadian guys, he works in our office in Mississauga. Just wanted to clarify that, for those thinking he was in China. I am pushing to move onto Android 5 with KODI 15 for the 582/380, 1800E/1800, 585. You can see a sneak peek of Android 5 running on 1800E by watching this video RpAKLahea1A Quote Share this post Link to post Share on other sites
beeshaw 0 Report post Posted August 28, 2015 Just noticed this. Diggin the Android 5. Alot. Any idea when we will be able to upgrade Justin? Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted August 28, 2015 Just noticed this. Diggin the Android 5. Alot. Any idea when we will be able to upgrade Justin? Were moving to 5.1.2 by end of next month Quote Share this post Link to post Share on other sites
bmatt65 0 Report post Posted September 3, 2015 I am completely new to this! But after installing the new FW my wi-fi stopped working. It basically says refreshing AP and never shows up. My wifi is running well on at least 4 other devices! Tried various rollbacks to older FWs', to no avail!! Please help anyone? Quote Share this post Link to post Share on other sites
beeshaw 0 Report post Posted September 3, 2015 I am completely new to this! But after installing the new FW my wi-fi stopped working. It basically says refreshing AP and never shows up. My wifi is running well on at least 4 other devices! Tried various rollbacks to older FWs', to no avail!! Please help anyone? There's whole bunch of us that are in the same boat. We are all not-so-patiently waiting on a a new FW to fix. Quote Share this post Link to post Share on other sites
bmatt65 0 Report post Posted September 4, 2015 I am completely new to this! But after installing the new FW my wi-fi stopped working. It basically says refreshing AP and never shows up. My wifi is running well on at least 4 other devices! Tried various rollbacks to older FWs', to no avail!! Please help anyone? There's whole bunch of us that are in the same boat. We are all not-so-patiently waiting on a a new FW to fix. Thanks for the heads up! so I guess i will also be waiting not-so-patiently. Quote Share this post Link to post Share on other sites
ferman360 0 Report post Posted September 16, 2015 Do you guys have any plans to release any firmware that includes Android Lollipop 5.0 for other Mygica boxes, including the ATV582? Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted September 17, 2015 Do you guys have any plans to release any firmware that includes Android Lollipop 5.0 for other Mygica boxes, including the ATV582? Yes we do Should be by the end of this month Quote Share this post Link to post Share on other sites
bdoyledimou 0 Report post Posted October 10, 2015 will this address the ratelimit on the wifi and nic? its sad to only get 5 Mbps on a 100 Mbps network connection attached to a 1 Gbps network with a 250 Mbps internet service.. ya know what i mean? Quote Share this post Link to post Share on other sites
jpmccarthy 2 Report post Posted October 27, 2015 Do you guys have any plans to release any firmware that includes Android Lollipop 5.0 for other Mygica boxes, including the ATV582? Yes we do Should be by the end of this month EOM fast approaching - any update on this Justin, or has it slid into November at this point? Quote Share this post Link to post Share on other sites
kicsrules 0 Report post Posted October 28, 2015 yeah, i would like to know because the box is acting up... probably a new fw would solve all the issues Quote Share this post Link to post Share on other sites
bdoyledimou 0 Report post Posted October 29, 2015 fix a few -- add a few... or more Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted October 29, 2015 We are doing OTA updates over the next week Starting with the following, the updates should start on Friday and we will be updating each model in the order below. All of this will take about a week to complete all models with updates. I will post up manual files as well once I have them all ready. ATV 1900 ATV 586 ATV 1800/582/380 ATV 585 For Android 5.0, I will post up the ATV 1900 FW as a manual download, you can use this on 1800/582/380. I have tested this and it works. Quote Share this post Link to post Share on other sites
kicsrules 0 Report post Posted October 29, 2015 do you know if we can preload Netflix for Android TV (for Android 5.0+) in this new firmware ? https://www.apkmirror.com/apk/netflix-inc/netflix-for-android-tv/netflix-for-android-tv-1-0-3-build-133-android-apk-download/ Quote Share this post Link to post Share on other sites
