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Justin

**NEW** ATV 585 MARCH 31ST FIRMWARE FEEDBACK THREAD

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Just purchased a new ATV 585 on October 23rd 2015 in Canada. Build # is V002M8B01_20150717.

Does this box require the firmware upgrade from March or are these new units being shipped with the firmware updated?

Thanks in advance

Cam

That is the latest update.

There will be an OTA update sent out within the next 10 days.

You will receive a message to update on your box.

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Thanks Justin. Great products from you guys. Keep up the good work.

ATV 1900AC OTA update starts today or tomorrow

We then will send OTA updates in the following order

ATV 586

ATV 582/1800/380

ATV 585

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When will the update for ATV585 come?

Current version (android 4.4 has a bug that does not allow me to use VPN properly).

Is there a way to downgrade ATV585 to 4.3?

Is version 5.0 definately coming to this device? A little tired of waiting.

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When will the update for ATV585 come?

Current version (android 4.4 has a bug that does not allow me to use VPN properly).

Is there a way to downgrade ATV585 to 4.3?

Is version 5.0 definately coming to this device? A little tired of waiting.

I will have to check on 585 OTA update for 4.4

Was supposed to be out this week.

There is only 4.4.2 for 585, we never had 4.3 available.

As for 5.1, not date on it right now.

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Did a manual firmware update to latest version and now am unable to get wi-fi connection. The list doesn't refresh.

I would like to try an older firmware version to see if I can rectify the problem, but can't find any older versions.

Please advise for fix. Thanks in advance

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Did a manual firmware update to latest version and now am unable to get wi-fi connection. The list doesn't refresh.

I would like to try an older firmware version to see if I can rectify the problem, but can't find any older versions.

Please advise for fix. Thanks in advance

Have you tried this one?

viewtopic.php?f=129&t=2716

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Did a manual firmware update to latest version and now am unable to get wi-fi connection. The list doesn't refresh.

I would like to try an older firmware version to see if I can rectify the problem, but can't find any older versions.

Please advise for fix. Thanks in advance

Have you tried this one?

http://mygicasupport.com/viewtopic.php?f=129&t=2716

Thanks for the response. After scouring the many pages of info on this forum I was able to find the firmware version on your ONEDRIVE, I followed the instructions and was able to get the 585 working again. Kodi 14.2 is the default app for that particular update. I want to thank you and your staff for making this info available.

The fix is straight forward and as long as the instructions are followed, anyone can get there boxes working again. Patience is however required.

Thanks again.

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I just bought an ATV 600 this weekend.

My ATV 600 says "connect service failed" when I do a manual check for updated.

But I assume I can use the 585 update? This March one from last year is the latest official release? Is there a Android 5.x update I can use on my 585, even a beta one?

Download on to SD card and then do a local update is what I should do this weekend?

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I just bought an ATV 600 this weekend.

My ATV 600 says "connect service failed" when I do a manual check for updated.

But I assume I can use the 585 update? This March one from last year is the latest official release? Is there a Android 5.x update I can use on my 585, even a beta one?

Download on to SD card and then do a local update is what I should do this weekend?

We currently do not have a new firmware available on our server for the 585/600

There should be one available within a few weeks.

Also we do not have 5.1 available yet for these models either

The latest Firmware for 585/600 can be found here

http://mygica.com/html/Support/

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Hope I am in the correct forum to ask for help.....

When turning on my 585 (which I purchased last year, but have not used for a couple of months) there is a message saying"Update System".  Box Will immediately reboot into the upgrade screen , update the system now?
....But. it then says
Upgrade info
1). Important this upgrade will turn your device into unrooted system..
2). If you have applications that need rooted system, please do not upgrade.
3). Fixed show max not useable due to rooted system.
 

I cannot seem to move on from this screen.


Please advise me as to what I should do.

Thank You....

Steve

 

 

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Steve, this message should not be popping up. Please unplug the power at the back and plug it back in. Try pressing cancel if it pops back upl. If you are unable to press cancel, ensure that your remote is functioning. 

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On 1/2/2017 at 4:58 PM, RAK said:

Once you swallow this rooted thing, how do get back out of it / undo?

Thx

Do you mean how do you root it again?

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On 2017-1-11 at 6:28 PM, Justin said:

Do you mean how do you root it again?

I was working on a 585 unit yesterday, seems like it had lost root.  When I went to use QuickBoot to restart the device, it said root access was missing.  How can I get that restored?  I do believe it has the latest version of firmware installed, didn't make note of it last night, but if memory serves it was build 20161205? If that makes sense?  If I can root without losing everything that would be great, otherwise I'll just run another backup/restore and hopefully it'll work properly.

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