zxl 12 Report post Posted May 8, 2018 On 1/3/2018 at 1:38 AM, seansin said: Just an update. I also tried on my OnePlus One and it has the same video and audio synchronisation problem. Please check if this apk can solve your problem. https://mega.nz/#!6qpVCJaT!MjftHc_OgDIuFQbMPyt8J6yox2KhDpAn4KegwUjqKSg Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted May 8, 2018 On 4/4/2018 at 10:34 AM, Intercont said: @all Hello, everybody. Sorry for keeping you waiting for a long time. Please check if this apk can solve your problem. https://mega.nz/#!6qpVCJaT!MjftHc_OgDIuFQbMPyt8J6yox2KhDpAn4KegwUjqKSg Quote Share this post Link to post Share on other sites
TUIG101 0 Report post Posted May 11, 2018 It still without the option to enable hardware decoder. App version: 2.1.9.8 Device: Galaxy TAB S 10.5 Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted May 12, 2018 Thanks for your feedback. We will report this to our R&D team. We will keep you informed about this issue. Quote Share this post Link to post Share on other sites
Diego Quintana 0 Report post Posted July 6, 2018 Hello, Do you have any update about this? I bought the decoder to watch the world cup in HD but I found audio and video desync'd. I also tried with the apk link from mega but is the same. Please fix this. Thanks! Diego Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted July 7, 2018 16 hours ago, Diego Quintana said: Hello, Do you have any update about this? I bought the decoder to watch the world cup in HD but I found audio and video desync'd. I also tried with the apk link from mega but is the same. Please fix this. Thanks! Diego Please try this one: https://mega.nz/#!37oWWaiR!hctw_5j3c_8KwqsYcXzr5Ek-VfSHhBp4wRMdloKTiCQ Quote Share this post Link to post Share on other sites
TUIG101 0 Report post Posted July 7, 2018 Perfect!! If It is possible, replace that holo theme bluish-gray gradient background with a plain black background. My tablet displays those gray borders (16:10 screen) Anyway, the app is excellent! Quote Share this post Link to post Share on other sites
breno 0 Report post Posted July 8, 2018 (edited) On 8/1/2017 at 6:40 AM, zxl said: Hi, We received the same feedback from email yesterday, is it the email you send? If it is, please send the information we need to us by email and we will send them to techs for checking. Hi, Yes, the email was mine. What information do you need? I did not receive the email from you requesting information oukitel U16 MAX Latest Version: 2.2.0.1 of the PadTV HD (playstore) I still do not have the "hardware decode" in my cel Edited July 8, 2018 by breno Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted July 9, 2018 On 7/8/2018 at 8:22 AM, breno said: Hi, Yes, the email was mine. What information do you need? I did not receive the email from you requesting information oukitel U16 MAX Latest Version: 2.2.0.1 of the PadTV HD (playstore) I still do not have the "hardware decode" in my cel Please try this one: https://mega.nz/#!37oWWaiR!hctw_5j3c_8KwqsYcXzr5Ek-VfSHhBp4wRMdloKTiCQ Quote Share this post Link to post Share on other sites
Diego Quintana 0 Report post Posted July 9, 2018 Thanks!!! Now it works!!! Can you please update the app to the play store? It is being downgraded automatically Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted July 10, 2018 11 hours ago, Diego Quintana said: Thanks!!! Now it works!!! Can you please update the app to the play store? It is being downgraded automatically Sorry, we can not for now. We still need more test. Quote Share this post Link to post Share on other sites
breno 0 Report post Posted July 10, 2018 On 7/9/2018 at 4:59 AM, zxl said: Please try this one: https://mega.nz/#!37oWWaiR!hctw_5j3c_8KwqsYcXzr5Ek-VfSHhBp4wRMdloKTiCQ Very thanks zxl. Now I have the option "hardware decode" in my cel it works, it's a lot better now. You could put an FTA signal strength indicator, for the user to know if at a certain location, the intensity of the FTA signal is weak or strong. So he will know if the problem is the weak FTA signal at the site or the problem is on your own cell phone. The small icon with the four bars has in my cel, but they do not oscillate, they do not work, they are always off. Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 20, 2018 Hi, I have problems when i use video decoder. Myr screen went blank and only audio is heard when i switch on the video decoder. Any idea to fix it? Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted August 20, 2018 1 hour ago, Lim William said: Hi, I have problems when i use video decoder. Myr screen went blank and only audio is heard when i switch on the video decoder. Any idea to fix it? Which apk are you using? PadTV or PadTV HD? Does other channels work normally when you use the video hardware? What is the OS of your receiving device? Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 20, 2018 I am using PadTV HD and my android version is 7.0 Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 20, 2018 9 hours ago, zxl said: Which apk are you using? PadTV or PadTV HD? Does other channels work normally when you use the video hardware? What is the OS of your receiving device? My android version is 7.0. All the channels, only audio is heard when I switched the video decoder on. The all I am using is PadTV HD Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted August 21, 2018 11 hours ago, Lim William said: My android version is 7.0. All the channels, only audio is heard when I switched the video decoder on. The all I am using is PadTV HD Have you tried this version of Pad TV HD? If not, please download it and try if this version works. https://mega.nz/#!37oWWaiR!hctw_5j3c_8KwqsYcXzr5Ek-VfSHhBp4wRMdloKTiCQ Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 21, 2018 4 hours ago, zxl said: Have you tried this version of Pad TV HD? If not, please download it and try if this version works. https://mega.nz/#!37oWWaiR!hctw_5j3c_8KwqsYcXzr5Ek-VfSHhBp4wRMdloKTiCQ Yes I did try using this but it went blank only when I switched on the decoder. It went back to normal when I switched off the decoder but there were more lags on moving images Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted August 21, 2018 4 hours ago, Lim William said: Yes I did try using this but it went blank only when I switched on the decoder. It went back to normal when I switched off the decoder but there were more lags on moving images Which hardware/product are you using? Where are you residing? Does the problem happen on HD channels? What is the configuration of your phone? Brand, model, etc. Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 21, 2018 30 minutes ago, zxl said: Which hardware/product are you using? Where are you residing? Does the problem happen on HD channels? What is the configuration of your phone? Brand, model, etc. Myr phone is Huawei Y7 Prime and it happened to all HD channels. I most of the Time i test it in school as there is a Bukit Panjang TV transmission tower in Singapore which can be seen from my school. Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 21, 2018 35 minutes ago, zxl said: Which hardware/product are you using? Where are you residing? Does the problem happen on HD channels? What is the configuration of your phone? Brand, model, etc. This is where the TV transmission tower is where I can see from my school building (in highest storey). It is also the place where I tested my DTV Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 21, 2018 5 minutes ago, Lim William said: Myr phone is Huawei Y7 Prime and it happened to all HD channels. I most of the Time i test it in school as there is a Bukit Panjang TV transmission tower in Singapore which can be seen from my school. Edit: sorry it is bukit batok TV transmission tower in Singapore Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 21, 2018 (edited) Anda despite testing it and point my antenna towards the directions of the transmission tower, it stills lags alot. Edited August 21, 2018 by Lim William Quote Share this post Link to post Share on other sites
zxl 12 Report post Posted August 22, 2018 20 hours ago, Lim William said: Myr phone is Huawei Y7 Prime and it happened to all HD channels. I most of the Time i test it in school as there is a Bukit Panjang TV transmission tower in Singapore which can be seen from my school. It seems your phone does not support the function of hardware decoder. Could you please try it on another phone and check if it works? Is your product PT360? Quote Share this post Link to post Share on other sites
Lim William 0 Report post Posted August 22, 2018 13 minutes ago, zxl said: It seems your phone does not support the function of hardware decoder. Could you please try it on another phone and check if it works? Is your product PT360? I am using PT360 Quote Share this post Link to post Share on other sites