TeamViewer Quick Support Issue

[D-Spayre 0]

Hey Justin,

Any progress on getting Quick Support to work? It keeps causing the 1900 to reboot after a couple of seconds of loading it.

Thanks

[Justin 206]

Hey Justin,

Any progress on getting Quick Support to work? It keeps causing the 1900 to reboot after a couple of seconds of loading it.

Thanks

Same issue even on Android 5.1?

[D-Spayre 0]

Hey Justin,

Actually I figured it out. Before when you installed Quick Support and when you ran it the first time, it would install an add-on it needed for the desktop view. But now it won't, so what I had to do is install TeamViewer Host and run it then it would ask to install the add-on once the add-on got installed Quick Support would then work.

Thanks

[Justin 206]

Hey Justin,

Actually I figured it out. Before when you installed Quick Support and when you ran it the first time, it would install an add-on it needed for the desktop view. But now it won't, so what I had to do is install TeamViewer Host and run it then it would ask to install the add-on once the add-on got installed Quick Support would then work.

Thanks

Ok good to hear.

Thanks for sharing how you got it to work