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JBir77

Brand New ATV586 wont connect to TV

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Hey guys,

I just bought a ATV586 and when i try to connect it to my TV it comes up at "no signal. Ive tried different TVs in my house and i still cant get it to work.

Not sure if the remote is broken, so the power button wont work, or possibly the HDMI cord. Anyone know of anything that could be going wrong or that I am missing?

Thanks.

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I am having the same problem, the blue light comes on the box and nothing else works. Tried changing batteries in the remote but no luck, anyone have any suggestions? 

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Same here. Much disappoint. I did get the occasional red light on the unit while pointing and clicking the remote at random angles. Hdmi port and cable tested with another device and no luck. No signal. Just a blue light. 

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Guys,

 

If you are unable to get a signal on the correct hdmi setting using a tested hdmi cable, it seems like maybe there is an issue with the box. Lets get you guys starting an rma in our system to get it fixed or replaced.

 

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