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weemo

ATV380 faulty power supply

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i bought an  ATV380 from Canada Computers a few years back, and it has run flawlessly, so I decided to Buy another one for my daughter for Christmas.

Being the techie that i am, i thought .. make sure its running fine , check for updates...etc

So  I get it all hooked up, plugged it in. No power...after a few tries the power light flickered a bit. tried a few more times.. okay, it fired up. 

it ran for almost 10 minutes (almost enough to set up kodi) and then it died. Crap!

so i decided to try the new box with  the power supply from my first box..... runs perfect!

So my question is can i get a new power supply from Canada Computers or just exchange the whole thing?

Thanks in advance for your response.  ... weemo

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Hi Weemo,

 

Firstly, we always appreciate you checking us out before going back and I apologize for the delay in response.

They of course will exchange the box for you but we would be happy to help as well.

What area do you live in? maybe we can get you to drop into a service center and just give you another one.

 

 

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