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jdowns2010

ATV 585 Play Pause button won't work on Netflix

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Brand new MyGica  ATV585 box, Netflix on the screen, but I can't pause the show I'm watching. I can't stop it either. The only way to stop the thing is to press the 'back' button and go back to the show menu.  Basically none of the most essential TV-watching function buttons on the MyGica remote work, except for the volume control.  Why is this and how is it fixed?

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Jdowns,

It seems that updates to the mobile version of netflix have made it a bit difficult to use this feature. Please try using an air remote or a mouse from a compter. All in one keyboard/mouse combos work too like the logitech k-400. 

Very sorry for the inconvenience in this situation.

 

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