Rika 0 Report post Posted January 17, 2017 Hi, we are novices....we are trying to add source on Kodi, but gets the following message every time: Unable to connect. Couldn't retrieve directory information. This could be due to the network not being connected. The wifi shows as connected and we can access the internet via the box. Any advice? Share this post Link to post Share on other sites
Justin 206 Report post Posted January 23, 2017 On 1/17/2017 at 7:40 AM, Rika said: Hi, we are novices....we are trying to add source on Kodi, but gets the following message every time: Unable to connect. Couldn't retrieve directory information. This could be due to the network not being connected. The wifi shows as connected and we can access the internet via the box. Any advice? If your network is connected and you are still getting this message, then it sounds like the source your trying to add no longer exists. Share this post Link to post Share on other sites