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a400

KR41 to support HDMI-cec

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KR41 to support HDMI-cec

Will your KR41 remote support HDMI-cec in future ? 

Recently purchased your ATV 495 Pro with KR41 non air mouse remote 

Would find it beneficial to use the feature and not have to have our tv remote around to only use it to power off and on the tv. 

 

Would like to only use our KR41 remote if it had the CEC support 

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On 2/3/2017 at 3:04 PM, a400 said:

KR41 to support HDMI-cec

Will your KR41 remote support HDMI-cec in future ? 

Recently purchased your ATV 495 Pro with KR41 non air mouse remote 

Would find it beneficial to use the feature and not have to have our tv remote around to only use it to power off and on the tv. 

 

Would like to only use our KR41 remote if it had the CEC support 

HDMI-CEC is done through the box itself, not the remote.

Just go into the settings part of the box, you will see the HDMI-CEC setting
You probably have it turned off right now.

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I have found that setting and when I attempt to click it on, says something like 

" this feature not supported by your remote "

 

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2 hours ago, a400 said:

I have found that setting and when I attempt to click it on, says something like 

" this feature not supported by your remote "

 

This is just worded wrong then.

It should say your TV does not support this feature.

Will have to get it re-worded in the next update.

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Pardon me, it says 

 

" The remote device does not support CEC "

 

Though my tv has this option in its settings 

Can anything be done to make this work ? 

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15 hours ago, a400 said:

Pardon me, it says 

 

" The remote device does not support CEC "

 

Though my tv has this option in its settings 

Can anything be done to make this work ? 

We will address this issue in our next update.

You cannot do anything right now.

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