Tandweni 0 Report post Posted April 4, 2017 ATV 582 Hi I have had my ATV 582 for about 2 months now and yesterday it just froz on me , tried reboot a few times but nothing , remote not responding only power on power off , I replaced the batteries no change ! So I did the latest firmware update after all the updates completed it comes the the welcome page and still frozen can't select anything not sure if its the remote? Share this post Link to post Share on other sites
Tandweni 0 Report post Posted April 4, 2017 I have the KR - 41 remote Share this post Link to post Share on other sites
D-Spayre 0 Report post Posted April 4, 2017 Sounds like your remote needs to be paired back with the dongle. http://wiki.mygica.tv/index.php?title=Kr41-RemotePair Hope this helps... Share this post Link to post Share on other sites