Kimscifi 0 Report post Posted May 18, 2017 Atv586 with kr21 remote not working I bought the mygica at shoppers drug mart a few months ago. Was working ok but then started to make quick clicks like the power was surging or something. Suddenly the remote has stopped working altogether. The red light on mygica does not turn on and changing batteries does not help. I looked through this site and although it suggests " re pairing " there are no instructions for my remote. No ' dongle '???? Please help??? Share this post Link to post Share on other sites
Justin 206 Report post Posted May 23, 2017 On 5/18/2017 at 5:33 PM, Kimscifi said: Atv586 with kr21 remote not working I bought the mygica at shoppers drug mart a few months ago. Was working ok but then started to make quick clicks like the power was surging or something. Suddenly the remote has stopped working altogether. The red light on mygica does not turn on and changing batteries does not help. I looked through this site and although it suggests " re pairing " there are no instructions for my remote. No ' dongle '???? Please help??? The remote that comes with the 586 is an IR Remote and not a USB remote So therefore it cannot be paired, since it works through an IR Signal It sounds like your remote is just no longer working. We cover remotes under warranty for 60 days You can submit it for warranty by going here http://mygica.tv/help Share this post Link to post Share on other sites
