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CHRIS BOTES

Unit not working

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Unit not working

Good morning

I bought the unit yesterday and when i plugged it in to start using it, it showed the Lollipop screen, froze, and then it stayed like that. I restarted the unit and nothing. Blank screen. The unit comes on cuz i see the power on button on the unit is orange and that is it. I tried to switch it on but nothing. Tried to reboot but nothing. All cables and internet is plugged in where it is supposed to be.

Please help

 

Thank you  

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1 minute ago, CHRIS BOTES said:

What could have caused it so i do not make the same mistake?

If what you describe appeared when you first plugged in the unit

Then you didn't make any mistakes.

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Same thing with me. Frustrating. Ordered from Costco. Just got it today and only orange light on unit. No start screen. Ticked that I might need to return it. Would the March update help if I tried to install that?? Not impressed so far.....

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sorry, you are having this issue, it would be a good idea if you exchange it with your seller. 

this can happen one in million, but that is why our company and sellers created the exchange process so that way if we ever come across a problem like this we could fix it quickly. 

 

 

 

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