WernerGertse

Rooted Device

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Rooted Device

Hi there.

After installing 5.1 beta version, my dstv app doesn't want to register my device, saying it's registered to another user. So I downloaded, from the downloads section,  and installed version 4.4 again, thinking not logging out on the previous version might be the issue.  Download the app, register the device, try to stream something, app says my device is rooted. Now I'm screwd on both versions. What can I do to fix this?

Werner

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20 hours ago, WernerGertse said:

Rooted Device

Hi there.

After installing 5.1 beta version, my dstv app doesn't want to register my device, saying it's registered to another user. So I downloaded, from the downloads section,  and installed version 4.4 again, thinking not logging out on the previous version might be the issue.  Download the app, register the device, try to stream something, app says my device is rooted. Now I'm screwd on both versions. What can I do to fix this?

Werner

You can unroot on 4.4 with this patch file

update_MyGica_S802_4.4_20161209_patch_unroot_delsu (1).img

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Hi Justin

I tried that patch file, but it still says my device is rooted. Not sure if I'm doing anything wrong. I did the reset thing, loaded file from my usb and then rebooted the device. Didn't work. What next?IMG_1600.thumb.JPG.0e205235c71ba13c7fca415443991e09.JPG

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On 7/14/2017 at 2:27 AM, WernerGertse said:

Hi Justin

I tried that patch file, but it still says my device is rooted. Not sure if I'm doing anything wrong. I did the reset thing, loaded file from my usb and then rebooted the device. Didn't work. What next?

 

Did you install this over the 20160720 4.4 FW?

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6 minutes ago, WernerGertse said:

Over the update_MyGica_ATV585_20160303

What app are you using that is giving you that message?

It works for those that are using DSTV

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2 minutes ago, Justin said:

What app are you using that is giving you that message?

It works for those that are using DSTV

It is in fact the DSTV app.

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Just now, WernerGertse said:

It is in fact the DSTV app.

The same root patch worked for others.

So I am not sure
I am assuming you are in South Africa and purchased the box there?

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Just now, Justin said:

The same root patch worked for others.

So I am not sure
I am assuming you are in South Africa and purchased the box there?

You assume correct. I'm also at my wits end. trying to get as much info as I can and I learned today that the DSTV app is not compatible wih the 5.1 version.

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Just now, WernerGertse said:

You assume correct. I'm also at my wits end. trying to get as much info as I can and I learned today that the DSTV app is not compatible wih the 5.1 version.

I am not familiar with this app at all, as we do not use it here in Canada.

You can do 2 things.

1. Contact the South African Distributor.
http://www.syntech.co.za/brands/mygica/

2. Or contact the China office 

support@mygica.com

 

 

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Just now, WernerGertse said:

thanks for your help Justin.

No problem

Sorry to lead you this way
But both those options would know best.

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