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swamer

1200ATV won't go to XBMC (stuck on home screen)

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Hello, hoping someone here can help me.

I recently purchased 1200ATV but now it will not go into XBMC.

All other apps and functions from the home screen (web browser, settings etc) are OK, but when I click on XBMC it quickly flashes to another screen and then returns to the home screen.

I have powered down and restarted, but it is still the same.

Any suggestions?

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In the settings menu try and do a backup and reset

This should fix your problem

However please note it will erase any new apps you installed onto your box, and also any add ons you installed into XBMC

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Thanks Justin.

As I am completely new to this, I purchased a 'pre-loaded' unit. I have no idea where to start with installing apps and add-ons. Where can I find the best place to learn all of this. Is there a 'beginner's guide' with step by step instructions or walkthrough?

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Hi

Best place to suggest would be www.xbmc.org

We would suggest taking the unit back to the person or company you purchased it from to explain to them that XBMC wont open for you, they should be able to re load everything for you, so XBMC should start working again

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Try to clear the cache before re-installing XBMC. On the Blue Launcher screen is a Green Icon for "Cache Cleaner", click on that and it should solve the problem.

or try this way, step by step

go to the main screen (blue launcher)

1- press on Settings

2- press on Apps

3- press on XBMC

4- press on Clear Data

If by chance this doesn't solve the issue you will need to install XBMC again.

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