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DJSA

Remote problems

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Remote problems

Hi, I picked up the atv495x yesterday. worked great except that I noticed the YouTube shortcut button on the remote did not work. then today the mouse stopped working. help?

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On 9/11/2017 at 11:36 AM, DJSA said:

Remote problems

Hi, I picked up the atv495x yesterday. worked great except that I noticed the YouTube shortcut button on the remote did not work. then today the mouse stopped working. help?

Can you take a picture of the remote that you are using and upload it here?

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On 9/16/2017 at 9:50 PM, DJSA said:

Probably worth mentioning that the kodi and play store buttons don't seem to work, as well as the menu button. 

15055913386151162064924.jpg

I would suggest getting your remote replaced by your seller.

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