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DavidF

MyGica 495pro has frozen

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MyGica 495pro has frozen

MyGica 495pro has frozen. Tried taking out the power cable and pressing down the Power button.  A screen comes up with different commands but I still can't do anything? Start button showing red so I suppose I can't use the remote?

 

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44 minutes ago, DavidF said:

MyGica 495pro has frozen

MyGica 495pro has frozen. Tried taking out the power cable and pressing down the Power button.  A screen comes up with different commands but I still can't do anything? Start button showing red so I suppose I can't use the remote?

 

When you say it is frozen, does it boot into the Home Screen and you just cannot use the remote?

Do the light on the remote blink multiple times when you press a button?

Do you have the USB dongle that came with the remote plugged into one of the usb ports on the box?
If so, try the other USB port.

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