Jake 0 Report post Posted September 27, 2017 Help needed arc 1200 I have updated the firmware on ATV 1200. After doing this I went to reboot the red light turned and and now box is frozen. I have tried everything from reset to unplugging and plugging back in. Please help..... Share this post Link to post Share on other sites
Justin 206 Report post Posted September 27, 2017 1 hour ago, Jake said: Help needed arc 1200 I have updated the firmware on ATV 1200. After doing this I went to reboot the red light turned and and now box is frozen. I have tried everything from reset to unplugging and plugging back in. Please help..... Do you get any display on your TV? Share this post Link to post Share on other sites
Jake 0 Report post Posted September 27, 2017 No not at all Share this post Link to post Share on other sites
Jake 0 Report post Posted September 27, 2017 On my tv it is saying no signal. The remote will not turn off the box. It will shut down if I hold the power button. I have tried other tvs no response. Share this post Link to post Share on other sites
Justin 206 Report post Posted September 27, 2017 1 minute ago, Jake said: On my tv it is saying no signal. The remote will not turn off the box. It will shut down if I hold the power button. I have tried other tvs no response. Can you let me know which files you used and how you tried to install them? Share this post Link to post Share on other sites
Jake 0 Report post Posted September 27, 2017 I used file update_Mygica_4.2_20150312_KR20_KR60. I got this from Mygica site and downloaded onto USB. I installed and it updated then when asked to reboot it did the above red light. Share this post Link to post Share on other sites
Justin 206 Report post Posted September 27, 2017 6 minutes ago, Jake said: I used file update_Mygica_4.2_20150312_KR20_KR60. I got this from Mygica site and downloaded onto USB. I installed and it updated then when asked to reboot it did the above red light. Ok Was your unit running Android 4.1 before this? Share this post Link to post Share on other sites
Jake 0 Report post Posted September 27, 2017 I thought it was running 4.2 but am not really sure if in fact running 4.1. I would say it may have been 4.1 Share this post Link to post Share on other sites
Justin 206 Report post Posted September 27, 2017 54 minutes ago, Jake said: I thought it was running 4.2 but am not really sure if in fact running 4.1. I would say it may have been 4.1 Ok It sounds like you were running 4.1 before and installed our 4.2 firmware. And now your box has become bricked since all you have is a red light and no display on your TV screen. This is not something that is very easy to fix even for us May I know when and where you purchased the box? Share this post Link to post Share on other sites