Curt 0 Report post Posted October 14, 2017 Can't turn on Hi there. I downloaded a firmware update in an attempt to update to the new Android system, downloaded this to an micro SD card, then attempted to reset the device with a paper clip. As soon as I pushed the power cord in I could see the kit Kat symbol for a moment, then it disappeared and I cannot get any picture with or without the card in on any TV. Any ideas? Share this post Link to post Share on other sites
rgibson3468 2 Report post Posted December 1, 2017 Throw it out as the company has thrown us under the bus with this hunk of junk. Share this post Link to post Share on other sites
Liseanne2275 0 Report post Posted December 9, 2017 I have the same issue I downloaded the wrong firmware and now the box has only a blue light on and the reset button doesn't work. I get a black screen. I used a USB for the firmware. Do you think I should try the micro ad card? What would be my next step or us there another one? Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted December 13, 2017 Hi Everyone, It seems that some steps may have been missed during the manual upgrades and its possible the box has been bricked. Hopefully these units are still under warranty? Even if they are not, we can do a low cost service option or replacement if it needs to be done. Head on over to mygica.tv/help and get started on resolving this issue. Share this post Link to post Share on other sites
fardin2000 0 Report post Posted May 22, 2019 Hi friends I have a same problem.when it connect to the electricity source . the blue led light and nothing ells. the tv write it haven't signal. the reset key didn't work. and in my country we haven't mygica support point. I live in Iran. thanks so much fardin Share this post Link to post Share on other sites
Justin 206 Report post Posted May 22, 2019 3 hours ago, fardin2000 said: Hi friends I have a same problem.when it connect to the electricity source . the blue led light and nothing ells. the tv write it haven't signal. the reset key didn't work. and in my country we haven't mygica support point. I live in Iran. thanks so much fardin This has been handled via PM Thread has been closed Share this post Link to post Share on other sites