artworker 0 Report post Posted November 30, 2017 A681 undetectable problem I bought it to watch TV. I downloaded the driver from the homepage and installed it. The order is 1. a681 driver install 2. TV software install It appears in the Device Manager and the driver seems to be well installed. However, there is a configuration error in the software. Select a region and press the Next button. The following screen appears. This means. "The device is missing or is being used by another application." Is it a device problem? Or is it a configuration issue? I am using windows 10 64bit. Of course I installed 64bit driver. Of course I tried rebooting and install many times. I need help. Share this post Link to post Share on other sites
zxl 12 Report post Posted December 1, 2017 Hi, Please try your product with another computer to check if it can work well. And which software you are using? Share this post Link to post Share on other sites
artworker 0 Report post Posted December 3, 2017 It works normally on other computers. Only my computer has a problem. I do not know why. It looks like a program crash. I use a lot of programs. I did not find out which program was the problem. Thanks for the reply Share this post Link to post Share on other sites
zxl 12 Report post Posted April 26, 2018 On 12/4/2017 at 12:12 AM, artworker said: It works normally on other computers. Only my computer has a problem. I do not know why. It looks like a program crash. I use a lot of programs. I did not find out which program was the problem. Thanks for the reply Sorry for the inconvenience, is your problem solved? You can use it on other computers, which indicates A681 works. What is the version of the TV software you installed before? Share this post Link to post Share on other sites
