postalyoda 0 Report post Posted December 20, 2017 1800E can't be updated Hi. I'm sitting here at my father-in-law's house and he has asked me to install/get working his 1800E. I have downloaded the update files from several different links and they all result in nothing. After a few minutes of installing from a freshly formatted SD card, it says the following: E: failed to mount /system (Invalid argument) E: failed to mount /cache (Invalid argument) E: failed to mount /cache (Invalid argument) Formatting /cache E: Invalid command argument Finding update package... Opening update package... Verifying update package... E: failed to verify whole-file signature E: signature verification failed Installation aborted I am beyond frustrated. Any help would be appreciated. Thanks/ Share this post Link to post Share on other sites
admin 19 Report post Posted December 21, 2017 Is this install from a fresh factory install using the reset pin hole? AKA the version that was tested and shipped with your unit? Share this post Link to post Share on other sites
postalyoda 0 Report post Posted December 21, 2017 When I started the box up, it went to the KitKat screen and no further. So, I went to MyGica.com and downloaded the factory install files for the box. I hooked up the HDMI cable and inserted the SD card that I formatted to Fat32 and then uncompressed all files from download and placed them on the SDCard root directory as instructed. I then held down RESET and plugged in power. I held the reset button until flashing red/green lights. The box then gave the animation of the robot being updated, but then the animation falls down and the install ceases and I get the messages in my original text. Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted December 21, 2017 Hi Postalyoda, Please try this download and follow the video. This should have you up and running in no time. Share this post Link to post Share on other sites
postalyoda 0 Report post Posted December 22, 2017 Thank you. With all due respect, I tried this link yesterday at least 6 times. Extracted ALL files and put them on newly formatted Fat32 SD card. It keeps failing during install. Thanks for the effort though. I think this box is toast. Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted January 3, 2018 On 12/21/2017 at 8:13 PM, postalyoda said: Thank you. With all due respect, I tried this link yesterday at least 6 times. Extracted ALL files and put them on newly formatted Fat32 SD card. It keeps failing during install. Thanks for the effort though. I think this box is toast. If somehow you are near the toronto area, consider dropping in and I will give this a try as well. Share this post Link to post Share on other sites