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crashley

Remote stopped working

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Remote stopped working

Hi, I got this product for Christmas. It was working fine. A few days ago when I tried to use it, I discovered that only the power button on the remote is working now. All other buttons just cause the lights to blink 4 times. I am able to control the box with MyGica share app or a computer keyboard but its an expensive product and I should be able to use the remote it came with... does anyone know how to fix it? Or should I return it to the store and get a new one?

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I think you meant ATV 495Pro which in that case th above pairing method should work - but make sure the batteries are fresh 

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