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Charl7504

Can't connect to wireless 5GHz

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I have the same issue - the new 495 HDR does not recognize the 5GHz wireless networks at all.... while the old 495 PROs did just fine.

How do we sort this out?!

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Nope, no update available on my end - I even tried checking for it manually, says no update available.

What is the latest version?

Mine is on v6.0.1, Build MyGicaS905X-2 v2.00

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On 1/17/2018 at 10:49 PM, Crazy Serb said:

Nope, no update available on my end - I even tried checking for it manually, says no update available.

What is the latest version?

Mine is on v6.0.1, Build MyGicaS905X-2 v2.00

Anyone? Support, where are you guys?

This model/version doesn't recognize 5GHz wifi networks so I have to connect to a lot crappier network instead... causing quite a crappier experience.

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On 1/23/2018 at 8:42 PM, Crazy Serb said:

Anyone? Support, where are you guys?

This model/version doesn't recognize 5GHz wifi networks so I have to connect to a lot crappier network instead... causing quite a crappier experience.

Hi there. I had the same issue. The solution is to set your router 5ghz channel to a lower one eg. 56 or so. By default 5ghz routers normally use channel 100 and it seems that mygica devices cant connect to those higher frequency. I set mine to channel 56 and problem solved. Hope it helps

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Well, another update came out so that might have solved something... but in addition before it did come out I solved it by lowering the signal strength on the 2.4 GHz network and upping the signal on 5 GHz one, so that the box would pick up on that better... and that worked.

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