Jump to content
deltaone21

DSTV NOW APP NOW WORKING - DEVICE NOT SUPPORTED

Recommended Posts

Hi all,

About 10 moths ago I bought the MXQ Pro Android 7.1 Smart TV box on Bid or Buy.

The DSTV Now and Netflix app is already installed and working perfectly.

A few weeks ago the DSTV Now app notified me that a newer version is available, but I just clicked "Later".

Now suddenly when I open the DSTV Now app it doesn't work any more, i get a pop-up , "Update available, This version of DSTV Now has expired, please update to the latest version...".

Now, before I go and try to trouble shoot the issue and probably mess it up even more. i would appreciate any feedback on on how to rectify the issue.

Regards
Deon

 

Share this post


Link to post
Share on other sites
On 7/24/2019 at 3:54 PM, d30n said:

Hi all,

About 10 moths ago I bought the MXQ Pro Android 7.1 Smart TV box on Bid or Buy.

The DSTV Now and Netflix app is already installed and working perfectly.

A few weeks ago the DSTV Now app notified me that a newer version is available, but I just clicked "Later".

Now suddenly when I open the DSTV Now app it doesn't work any more, i get a pop-up , "Update available, This version of DSTV Now has expired, please update to the latest version...".

Now, before I go and try to trouble shoot the issue and probably mess it up even more. i would appreciate any feedback on on how to rectify the issue.

Regards
Deon

 

Hi Deon. Same thing happened to us. Ive just managed to figure it out.  You will need to 'side install' a later version of dstv now. a version somewhere in between the one you had and the latest. 

1. open chrome on you box - google 'dstv now apk'

2. APKpure will be one of the first links. click on it.

3. in apk pure choose 'versions'

4. Select a previous version. Im using v2.1.11. (you might have to do this a few times with different versions to find the right one)

5.It will automatically download the apk.  once downloaded open the apk (under files,downloads) and install.

6. Once installed it may work OR you may get an error saying device is uncertified, check goolge play store blah blah blah (this happened to me)

 

IF YOU GET THE NOT CERTIFIED ERROR....

1. Open play store. search Device ID app. Install it. 

2.Once installed open the app  and copy the code in the second line called “Google Service Framework (GSF).”

3. In google chrome on you laptop or wherever go to this link https://www.google.com/android/uncertified/   (this is a link google created to allow people to certify their devices)

4. Enter the GFS id and click register.

5.  All done now you just need to go a clear the cache and data for the Play Store App and the DSTV now app. This is usually under apps>manage apps>installed>google play store

6. ALL DONE! 

Share this post


Link to post
Share on other sites

Hi all,

 

Some advice would be appreciated. I used the device ID and registered the GFS ID. i installed an older version of DSTV Now (2.1.25) which worked perfectly for about 30 odd minutes before it gave an error and when I restarted the app the message of an uncertified device showed again.

 

Any ideas?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...