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Sherry

Froze on download screen

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Froze on download screen

I am just setting up my ATV 195x and it is stuck on the download screen at 0%. I saw a post from Jan and it was suggested to hit the home button twice. This didn't work. As the other person did, I unplugged it it, plugged it back in and saw the home screen briefly. It went back to the download screen again and nothing is happening. My wifi was set up correctly. Please help. Thank you in advance.

 

Sherry

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please take the power out, make sure there is no light inside of the ATV195X and rehook it up and it should work. 

 

The button that you have to press twice is for ATV495 units,  this will work if you have a USB remote or USB Computer keyboard or mouse you can press ok twice and it will bypass 1 app installation at the time. 

 

please update us on results. 

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