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Not getting subtitles/closed captions

I thought  MyGica HD Cap X Full HD Capture Box captures subtitles?  When I connect with HDMI, I get subtitles, but no sound.  So now I'm using composite cables  to capture DirecTV show with closed captions active, but I'm not getting the closed captions to show on my PC.  I really need the subtitles, but sadly HDMI connection isn't giving me sound and the composite cables don't seem to be giving me subtitles.  Hope there's a solution.

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Which device were you playing the DirecTV show on? Were you playing it onTV? Did the closed captions display when you active it? Or it displayed, but disappeared after your capture.

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