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zahirmomin

Mouse keeps disconnecting

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Mouse keeps disconnecting
Hello,
 
I recently got MyGica ATV 495 Pro and over all box is performing great however mouse within remote is giving some trouble. It just stops working all of sudden and only way to bring it back is by restarting the unit.  It is doing more and more and I have to restart box few times in a day.  This is very frustrating and need some solutions for it.  The firmware version is Android 6.0
Thanks.

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Hi, I upgraded firmware 7.1.2 to resolve my mouse issue on remote and it is fixed now.  I have 495 Pro HDR box and I used file "update_MyGica_ATV495HDR_wv_7.1_20171221_V1.0"

But now the wifi does not connect and I do not see any remote option under more settings (to allow phone remote).  I noticed Wifi turns in the box and I see my home wifi network but it does not connect.  My home wifi was working fine when I had ver 6.0

Solved one problem but created two issues (wifi and no remote option).

Any idea? Am I doing something wrong?

Thanks

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