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Unable to connect

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Unable to connect

I have tried everything to fix this problem with loading Kodi on my TV. I uninstalled it and reinstalled, but when I try to add zip files I get the message "Unable to Connect - Couldn't retrieve directory information. This could be due to the network not being connected. Would you like to add it anyway?" I have followed various tutorials to no avail. I kept getting a message they needed money to continue and I would click Dismiss. Then it stopped working. 


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