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ATV585 Won't boot up no light.

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ATV585 Won't boot up no light.

Had unplugged box when changing tv.  Now won't work on either tv. Behaves like no power.

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On 6/17/2018 at 3:34 PM, SBN said:

ATV585 Won't boot up no light.

Had unplugged box when changing tv.  Now won't work on either tv. Behaves like no power.

That means you have bricked your box, if you have no green light in front of your ATV585 then your box is toast. 

If your unit is under a year please create your Request Ticket via http://help.mygica.tv and make sure you create your ticket with your proof of purchase. 

if over a year, then please purchase another unit. 

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What would cause this? Unfortunately over a year old. Don't want to have this happen again.

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On 6/19/2018 at 6:18 PM, SBN said:

What would cause this? Unfortunately over a year old. Don't want to have this happen again.

What color is the light on your box when you plug it in?

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2 hours ago, SBN said:

No light at all. Nothing happens.

Then their is only 2 things that could be the issue here

1. Your power supply is no longer working

2. The device has died

If you bought it within North America
Please go to http://mygica.tv/help to submit a warranty ticket

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