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Jamani

I have an ATV1900AC model and none of the 4 USB ports appear to be working

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I have an ATV1900AC model and none of the 4 USB ports appear to be working

I have tried to Rii remotes, an optical mouse and a hard drive in each port. Each of these devices works on my laptop but does not work in the mygica media box

any advice?

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HI Jamani,

 

As the 1900ac gets older, we have heard of some starting to have some hardware issues. Unfortunately, there aren't any easy ways to fix this.

If you pick up a mygica IR remote (kr-60),  you can use this to navigate the system. This will also allow you to install apps like "Cetusplay" to use your mobile device as an air remote.

 

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