Jump to content
supafly_mx

Help : Mygica 1800 stuck on Lollipop screen

Recommended Posts

Help : Mygica 1800 stuck on Lollipop screen

Hi Guys

Please help my Mygica 1800e box was working fine for over a year running  MyGica_1900AC/1800/582/380_Android_5.1_20170612 1.0.0 image.

Yesterday something happened and now when I boot up it gets to Lollipop logo and stops . I have rebooted multiple times with no affect. Also tried pushing in rest button and plugging in the power cable multiple times but only gets to Lollipop screen and not any further.

Please help

 

Cheers

Gavin

Share this post


Link to post
Share on other sites

I have spent literally a whole  day trying to fix this box.

No mater what I do I cannot get to the recovery mode. All it does is when I plug in the  power screen is black for a second and then Lollipop screen appears and remains on that screen. I have tried everything  :( 

 

Please HELP is my 1800 bricked somehow ?

 

I have also tried below doing t he manual install. Reset button pushed in , SD with files plugged in and Power cord plugged in I get to the point where I see the front lights flash between green and red (release power button) and wait 20min and nothing happens all I see the Lollipop screen and even after reboot.

I am running out of ideas ………. Please help

 

 

Cheers

Gavin

 

 

 

Share this post


Link to post
Share on other sites

Hi I cant seem to get into the recovery screen.
I press the reset button in (holding it in) then put in the power while still holding the button for 5sec , 10 sec , 15sec and even tried 30sec.

As soon as I do the , there  is a blank screen comes up and then straight to Lollipop logo (within 5sec)

A bit stuck here :( 

Last thing I did was install CC cleaner and did a clean up on there box and since then (now that I recall) I have had this issue  :(

Share this post


Link to post
Share on other sites

Sheesh it seems that something bigger may be going on with the unit. 

If you purchased it from a local shop, maybe they can take a look? 

If you’re in the gta in Ontario, you can also bring it to the shop and they can try to load it for a small fee, which only would be paid if it fixes the issue. 

Another option is to ship is the unit to try and get it going, but since it is out of warranty, you’ll have to pay the shipping and the small fee. The total for the fix would likely be $30 which would include shipping back to you. 

Head over to mygica.tv/help and start a ticket if you want to try that option. They may also have a suggestion that I haven’t explored yet. 

Share this post


Link to post
Share on other sites

Hi

I am from Australia.
So after leaving the box on for 24+ hours it managed to get into the recovery screen and when I try to install the software from SD I get the following error .

What does this mean ?

Share this post


Link to post
Share on other sites

It seems something may be setup wrong on the as card. Make sure the files are not in the zip folder and also that they are in its root directory. Not in any folders and make sure there aren’t other files on it as well. 

 

You may also want to reach out to the company you purchased this from to see if they can help facilitate a warranty claim there, if you can’t get this to work. 

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×