lou19 0 Report post Posted December 2, 2018 Crave tv update crave just pushed out an update and it requires 5+ to run. I have upgraded the 1800e with all the updates available on mygica and its a no go. it just won't work. the app just won't run. it says may not be compatible and doesn't load.(continually goes back to OPEN screen).i am running version 5.1.1, build V004M801_20170610. Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted December 5, 2018 On 12/1/2018 at 11:50 PM, lou19 said: Crave tv update crave just pushed out an update and it requires 5+ to run. I have upgraded the 1800e with all the updates available on mygica and its a no go. it just won't work. the app just won't run. it says may not be compatible and doesn't load.(continually goes back to OPEN screen).i am running version 5.1.1, build V004M801_20170610. This may be an issue with the update. Can you roll back to an earlier version? It may be that it requires the unit to not be rooted. It also could be that it’s checking more than just the operating system version and may not be compatible with the firmware. Please try a factory reset reset and reinstalling the app. Share this post Link to post Share on other sites
lou19 0 Report post Posted December 6, 2018 I wish the other previous was available indeed. i cannot find it anywhere. i have done a reset . the new Crave works on my NEXUS 7 and all my other androids even the KEYONE. How can i unroot the unit? Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted December 7, 2018 Hi, unfortunately, the 1800e is almost 5 years old and the beta version of 5.1 cannot be unrooted. We tried our best to provide options on upgrades, but since we had to bypass the chipset restrictions to release the version, rooting was a necessity. Ill try to test out a few things and see if I can find a way to rollback the update as well. If I find something I’ll post back here. Share this post Link to post Share on other sites
lou19 0 Report post Posted December 20, 2018 any success? Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted December 21, 2018 Im sorry, I haven’t been able to find any solutions. This is likely something I’m craves side being pushed to protect their content, thus it not working on rooted devices. Share this post Link to post Share on other sites