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Mahomed

Mygica495max freezes

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Mygica495max freezes

mygica495max is 3 days old and it has froze. I switched it of and on and it pauses. The remote is fine only the red light flashes when I press a button

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Hi there sorry for the delay. 

When you say freezes, can you please elaborate? 

Has it worked at all with the remote and you’ve been successful in getting to the apps? 

If so, can you plug in a keyboard or a mouse to check if when it is froze , if it is just the remote? 

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