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Annie45

stuck at application, remote won't work

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stuck at application, remote won't work

Hello, 

So I'm stuck at application menu. Remot will not work. I can escape to reboot or restart but remot will not work. HELP!

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Hi there,

the power button will always work because it uses infrared to turn on and off the box. The rest of the buttons are controlled using the dongle for the remote which is plugged into the side of the box. 

Is it connected? If so, try the other usb slot. If it is all hooked in, and still can’t let me know and we can explore more options. 

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