Jump to content
zqlprovider

Videos on YouTube don't fit to fullscreen randomly

Recommended Posts

Videos on YouTube don't fit to fullscreen randomly

Hi, I have an ATV329X updated with last firmware.

Randomly when a play videos on YouTube they don't fit to fullscreen, sometime they seen fine and sometime don't with the same video.  

Every two or three videos I have to force the stop of the application to solve it. Which is very annoying.
Does anyone know how I can solve it definitively?

Thank a lot.

 

20190408_183602.jpg

20190408_183621.jpg

Share this post


Link to post
Share on other sites
13 hours ago, MyGica Support said:

Hi there,

 

ive never sent that before. What is your resolution settings in the system? 

You may want to try changing it to see if it makes a difference. 

Yes, I tried different resolution. Now I'm using 1080p-60hz (auto detected).  But I tried to change to 720p-60hz with same results.

 

Share this post


Link to post
Share on other sites
On 4/9/2019 at 10:12 AM, zqlprovider said:

Yes, I tried different resolution. Now I'm using 1080p-60hz (auto detected).  But I tried to change to 720p-60hz with same results.

 

Hi again,

Well, I solved it restoring to factory.

Then, don't update youtube application from Aptoide, because the problem was when I did a full update.

Now, everything goes fine.

Bye

  • Thanks 1

Share this post


Link to post
Share on other sites
6 minutes ago, MyGica Support said:

Thank you for coming back to reply. That helps me understand why that happened, and will likely help customers in the future. 

No problem. 

Now I have one little issue. Sometime the Remote control froze it and one time stop working, if I try with my desktop kit keyboard and mouse logitech I can use the tv box. 

It "solved" turning off for a few minutes the atv329x then when I turn it on it work again. 

Maybe is a bug. 

If you know something let me know. 

 

Thanks 

Share this post


Link to post
Share on other sites
6 minutes ago, MyGica Support said:

The only time I’ve seen this is when the batteries are low and it has trouble staying synced with the Dongle. Try putting fresh ones in and let me know. 

Yes, I tried changing the batteries 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...