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karl karl

Plex choppy playback

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Plex choppy playback

The video playback on plex app is stutters /choppy on my ATV 495x.

android MyGica_ATV495X_WV_6.0_20171114_V2.0 frimware installed.

 

plex worked fine in the 7.1 update 

 

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14 hours ago, karl karl said:

Plex choppy playback

The video playback on plex app is stutters /choppy on my ATV 495x.

android MyGica_ATV495X_WV_6.0_20171114_V2.0 frimware installed.

 

plex worked fine in the 7.1 update 

 

Is there a Hardware Decoding setting on the Plex app?
Sounds like you may be viewing video in software decoding.

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On 4/27/2019 at 1:55 AM, karl karl said:

There is no setting where i can see to change the decoding settings. Only setting to change H264 level which is set on 5.1 recommend. 

Sorry for the late response

This must be some Media Codec issue that Plex changed on their most recent updates of the app for Android 6 on Amlogic devices.
Have you tried contacting Plex directly to see if they can assist with this?

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