joels 4 Report post Posted May 15, 2019 Geniatech asked for information on my serial number etcetera. I've tried various things since. putting the firmware on a micro sd. Also usb stick. Both formatted fat32 holding the reset button and powering it on. Holding the button for 15 seconds while doing that. This is the procedure for the 495 pro. No luck so far. I find it amazing there's no recovery procedure for the box if an update fails. Quote Share this post Link to post Share on other sites
Larc_in_WA 0 Report post Posted May 15, 2019 I am getting very confused. Just a simple oke who wants to watch Android TV. All this stuff is getting too high tech. My Gica 495 Max played up almost immediate;y when it was connected. Keep on buffering on some sites etc. It is still under a 10 day return guarantee. Spoke to the supplier yesterday and he says I am welcome to return it Anyways many thanks to the members on this forum who assisted me and tried to help. Kind regards from South Africa Quote Share this post Link to post Share on other sites
joels 4 Report post Posted May 15, 2019 Great. I'm a simple oke too. From Cape Town . Mines bricked so I'm looking at other players. Mine gave me problems from day 1 too. Just getting the remote to pair was a pain. I kept getting a Google games has crashed error. I had to buy new Bluetooth headphones because this model is very finicky. Netflix also doesn't work properly even with their patch. My chromecast doesn't work at all and now this.. The local support seems pretty useless. I sent them a message asking for help with my bricked player. No response. Quote Share this post Link to post Share on other sites
joels 4 Report post Posted May 20, 2019 On 5/10/2019 at 5:47 PM, Gareth De Kock said: anyone done this? im too scared to brick my box... Don't do it yet. Mygica in South Africa on Friday told me to wait until its available on their site Mygica.co.za. They haven't even got a working copy yet! Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted May 21, 2019 So far we do not have a working public version of Android 9 for Android TV yet either Android TV updates must get approved by Google and pass whats called CTS Testing I haven't been given one like this for Android 9 yet on the 495 MAX I will check though with the software team in China and update you guys here. Quote Share this post Link to post Share on other sites
jdido87 0 Report post Posted June 24, 2019 On 5/21/2019 at 5:46 PM, Justin said: So far we do not have a working public version of Android 9 for Android TV yet either Android TV updates must get approved by Google and pass whats called CTS Testing I haven't been given one like this for Android 9 yet on the 495 MAX I will check though with the software team in China and update you guys here. Good day Any update on this? Kind regards Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted June 24, 2019 11 hours ago, jdido87 said: Good day Any update on this? Kind regards Yes currently being Beta Tested 1 Quote Share this post Link to post Share on other sites
joels 4 Report post Posted June 24, 2019 4 minutes ago, Justin said: Yes currently being Beta Tested Fantastic! Will you please let us know when its released? Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted June 24, 2019 Just now, joels said: Fantastic! Will you please let us know when its released? Yes of course Quote Share this post Link to post Share on other sites
ReddyK 2 Report post Posted June 25, 2019 On 6/24/2019 at 8:11 PM, Justin said: Yes currently being Beta Tested Thank you sir. I cannot begin to tell you how tiresome it is using the current Beta Firmware version. It appears to be on a 2015 version. looking forward to an upgrade. Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted June 26, 2019 On 6/25/2019 at 3:09 PM, ReddyK said: Thank you sir. I cannot begin to tell you how tiresome it is using the current Beta Firmware version. It appears to be on a 2015 version. looking forward to an upgrade. Which beta are you referring to? As the 495 MAX ships with Android TV/Android 7.1 from Google It has never been Beta Quote Share this post Link to post Share on other sites
ReddyK 2 Report post Posted June 27, 2019 16 hours ago, Justin said: Which beta are you referring to? As the 495 MAX ships with Android TV/Android 7.1 from Google It has never been Beta There's a Beta firmware version on the mygica website that has Netflix pre-installed Quote Share this post Link to post Share on other sites
delacosta78 8 Report post Posted June 27, 2019 2 minutes ago, ReddyK said: There's a Beta firmware version on the mygica website that has Netflix pre-installed You can go back to the original firmware, follow this instructions: http://mygicasupport.com/index.php?/topic/6341-my-atv495-wont-manually-update/&do=findComment&comment=31343 Quote Share this post Link to post Share on other sites
ReddyK 2 Report post Posted June 27, 2019 1 minute ago, delacosta78 said: You can go back to the original firmware, follow this instructions: http://mygicasupport.com/index.php?/topic/6341-my-atv495-wont-manually-update/&do=findComment&comment=31343 But then Netflix won't work at all as I won't be able to install it? Quote Share this post Link to post Share on other sites
delacosta78 8 Report post Posted June 27, 2019 24 minutes ago, ReddyK said: But then Netflix won't work at all as I won't be able to install it? Netflix is not available in the original firmware, you have to keep in mind that the Netflix implementation in that beta firmware is not official so it surely will stop working at any moment, in a not so distant future, Netflix will work in more devices thanks to a certification program called "Hailstorm" started by themselves that will include more Amlogic devices like the 495Max. https://medium.com/@NetflixTechBlog/hailstorm-the-netflix-scaling-solution-over-android-tv-fd169366f828 Quote Share this post Link to post Share on other sites
joels 4 Report post Posted June 27, 2019 Justin, what will happen when pie get released? Will we first have to go back to original firmware before upgrading ? Quote Share this post Link to post Share on other sites
jdido87 0 Report post Posted July 7, 2019 On 6/24/2019 at 8:11 PM, Justin said: Yes currently being Beta Tested That is fantastic news. Any idea on an ETA? Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted July 12, 2019 On 7/7/2019 at 6:21 AM, jdido87 said: That is fantastic news. Any idea on an ETA? I do not have an ETA at this time. Quote Share this post Link to post Share on other sites
jdido87 0 Report post Posted July 17, 2019 On 6/27/2019 at 4:30 PM, delacosta78 said: You can go back to the original firmware, follow this instructions: http://mygicasupport.com/index.php?/topic/6341-my-atv495-wont-manually-update/&do=findComment&comment=31343 Should I go load the original firmware can I still sideload Netflix, I dont mind it playing in SD on this device. Currently I am getting a tvq-pm-100 (5.2.5) error when I try streaming. Alternative is there a method to fix this. Quote Share this post Link to post Share on other sites
delacosta78 8 Report post Posted July 17, 2019 (edited) 5 hours ago, jdido87 said: Should I go load the original firmware can I still sideload Netflix, I dont mind it playing in SD on this device. Currently I am getting a tvq-pm-100 (5.2.5) error when I try streaming. Alternative is there a method to fix this. Yes, you can sideload Netflix and watch it in SD but those instructions I provided are still not working because Geniatech still hasn't fix the issue with the image file not loading into USB Burning Tool, I'm still expecting for a reply after the email I sent, if you want you can send them another so they could see our interest in using this utility. Edited July 17, 2019 by delacosta78 Quote Share this post Link to post Share on other sites
phatfossil 0 Report post Posted August 22, 2019 (edited) . Edited August 22, 2019 by phatfossil Quote Share this post Link to post Share on other sites
Snowflake 0 Report post Posted September 16, 2019 Hi Has there been any updates with regards to this. My device is also bricked and it would be great to load the correct firmware on Quote Share this post Link to post Share on other sites
joels 4 Report post Posted September 17, 2019 18 hours ago, Snowflake said: Hi Has there been any updates with regards to this. My device is also bricked and it would be great to load the correct firmware on The local agents gave me a replacement unit under guarantee when that happened to me Quote Share this post Link to post Share on other sites
Gareth De Kock 2 Report post Posted November 12, 2019 Nearly 2020... Any news on this topic? Or time to just turf the mygica brand? Quote Share this post Link to post Share on other sites
joels 4 Report post Posted November 12, 2019 Good question. Its been months in beta without any feedback. Starting to wonder if they're bringing out a new model soon. Android TV 7 has a few annoying bugs. Eg. Apps often show they've got updates pending when they haven't. Quote Share this post Link to post Share on other sites