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BonnieD

MyGica 1900 pro frozen on home screen

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MyGica 1900 pro frozen on home screen

I just bought 1900 pro in August and green light on All the time button won’t respond, when I unplug & plug in lollipop boots up& MyGica home screen then it freezes up on MyGica home screen!? Tried repairing remote-no response to box, reset button on box isn’t doing anything either! Neighbour who has MyGica thinks board is fried in box?!ANY HELP Please-Not getting any support from buzztv or MyGica!

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 Seeing you got it probably from Buzztv your warranty is only 3 months I suspect.  I suggest you then follow the instructions of downloading the current firmware from the download section of this forum and follow the instructions on how to load the firmware from an SD card.  This basically would bring the box back to its original state as new.  Something probably has gone bad with the firmware.  If that doesn't work for you, submit a support ticket and send it in for repair.

Good luck..

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