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alanghopkinson

MyGica 520e stuck

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Hi,

Purchased myGica 520e about six months ago. Recently, it got stuck during the boot process prior to the reaching the start screen. The large green android icon will appear then the text "Android" but it will simply will stay on that indefinitely. I tried the recovery menu option to reset to factory but it is now stuck on a screen indicating it is wiping data. Progress bar is maybe 70% done...but it has been there for hours with no further progress.

How can we request an RMA?

Regards,

Alan

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Hi,

Purchased myGica 520e about six months ago. Recently, it got stuck during the boot process prior to the reaching the start screen. The large green android icon will appear then the text "Android" but it will simply will stay on that indefinitely. I tried the recovery menu option to reset to factory but it is now stuck on a screen indicating it is wiping data. Progress bar is maybe 70% done...but it has been there for hours with no further progress.

How can we request an RMA?

Regards,

Alan

Hi try this method first

viewtopic.php?f=93&t=1948

Should fix the problem your having.

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