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ATV 1960 - Windvine L3 Hi All, I've had the most horrible experience with this product so far, so before I give up completely I'd like to get the advice of more experienced users. Netflix is running at SD quality on no matter what version i use. Despite having a 50/50mbps line. Have tried an ethernet connection as well. Was told that a device categorized by Windvine as L3 will never play 4k content. Firmware: I've been told that there isn't a firmware update, Im on 6.0.1 I'm just looking for the capability to view 4k content, as advertised by MYGICA. Is there something that i can do about this? Software i can download to fix any of the issues mentioned above? Thanks, Ryan

atv 1960 original foctory firmware 6.01 need factory firmware for atv1960 ver 6.01 where can i find it

atv 1960 original factory firmware 6.01 need factory firmware for atv1960 ver 6.01 where can i find it

Connection Hi my Mygica will not connect to my wi fi... it used to but now it's a problem. Please help as this is very frustrating. Thanks Tony

Programming the k303 Hi there, I have recently purchased 5 of these remotes for various android tv boxes and I really like the remote however it would be amazing to have the proper instructions on how to program the 4 learning buttons and the power button. I have scoured the internet and have found nothing, not even instructions on your own website which I find completely baffling. Why sell a product advertising it’s ability to learn it codes and then not tell anyone how to do it properly. It makes no sense! Even the last post asking this exact question remains unanswered since 2018? Why is this such a big secret. My Gica support staff please respond with valid instructions!

The remote has 3 led lights at the top. The red one which turns on everytime you press a button the middle light which I have no idea what it’s for and the my blue led light continuously flashes on one of my remotes and I don’t know how to turn that off. Whoever let this product get released without the proper instructions should be fired. We shouldn’t be paying nearly $40 for a remote with tons of great features yet 0 instructions on how to use them. The instructions that came with mine are very generic and following them does nothing on any of my remotes. What is the flashing blue light mean and how do I turn it off cause it appears to be draining my battery

Mygica KR-303 Remote Dead Help Please I have an ATV1960 box and up until today it has worked fine without any problems. Today I turned on the ATV1960 using my KR-303 remote. Remote was dead so I connected the USB cable and charged it for 24 hours. It has not charged at all. Red light comes on but no blue light. It can do nothing. Please advise how to fix. The remote does NOT take batteries. Thanks Hugh

How Mygica 1960 connect to IMAC COMPUTER Please help us figure out how to watch mygica 1960 box to IMAC computer. We do have the HDMI adapter and USB. But it won’t automatically connected. Please advise.